カテゴリー： MarketsandMarkets, IT/電子, 世界

世界のプロセスマイニング市場（～2028年）：提供別（ソフトウェア（プロセス発見ツール、適合性チェックツール）、サービス）、マイニングアルゴリズム別（ディープラーニング、シーケンス分析）、データソース別（ERPシステム、CRMシステム）、産業別、地域別

◆英語タイトル：Process Mining Market by Offering (Software (Process Discovery Tools, Conformance Checking Tools), Services), Mining Algorithm (Deep Learning, Sequence Analysis), Data Source (ERP Systems, CRM Systems), Vertical and Region - Global Forecast to 2028

MarketsandMarketsが発行した調査報告書（TC8819-23）◆商品コード：TC8819-23
◆発行会社（リサーチ会社）：MarketsandMarkets
◆発行日：2023年10月19日
◆ページ数：541
◆レポート形式：英語 / PDF
◆納品方法：Eメール（受注後24時間以内）
◆調査対象地域：グローバル
◆産業分野：IT
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❖ レポートの概要 ❖

“プロセスマイニング市場は、2023年の18億米ドルから2028年には121億米ドルまで、予測期間中の年平均成長率（CAGR）45.6％で成長すると予測“プロセスマイニング市場の成長は、主に業務ワークフロー内の複雑さのエスカレート、デジタルの進歩の急増統合、プロセスの透明性とガバナンスの強化に対する需要の増加によってもたらされます。

“オファリング別では、サービス分野が予測期間中に最も速い市場成長率を記録する見込み”
サービス市場は、主にプロセスマイニング市場における専門的な専門知識とオーダーメイドのソリューションへのニーズによって、力強い成長の態勢を整えています。企業がますます複雑化するプロセスをナビゲートし、運用データから最大限の価値を引き出そうとする中で、カスタマイズされた実装、トレーニング、継続的なサポートを提供する熟練したサービスプロバイダーの必要性が不可欠になっています。このようなサービス中心の製品に対する需要の急増は、熟練したガイダンスがプロセスマイニングツールの有効性を高め、最適な利用を保証し、予測期間を通じて持続的な価値を提供するという認識から生じています。

“データソース別では、エンタープライズリソースプランニング（ERP）システムセグメントが予測期間中に最大の市場シェアを占める見込み”
エンタープライズリソースプランニング（ERP）システムセグメントは、プロセスマイニング市場を支配するように設定されています。主にERPシステムは、多様なビジネスプロセスを統合する包括的なプラットフォームとして機能し、プロセスマイニングの主要なデータソースとなります。さまざまな業界でERPシステムが広く採用されていることから、重要な業務データの中心的なハブとして位置づけられています。さらに、プロセスマイニングをERPシステムと統合することで得られる戦略的価値が認識されるようになったことで、市場における重要性が高まっています。企業はますますプロセスマイニングを活用し、ERP主導のワークフローに実用的な洞察を得ることで、プロセスの最適化、ボトルネックの特定、全体的な業務効率の向上を実現しています。

“地域別では、北米が最速の成長率、ヨーロッパが予測期間中に最大の市場シェアを占める見込み”
北米は、最先端技術とデジタルトランスフォーメーションのイニシアチブを強固に受け入れているため、プロセスマイニング市場で最も高い成長率を達成する見込みです。ダイナミックなビジネス環境とイノベーションへの強い関心から、北米の企業は複雑なビジネスプロセスを最適化するためにプロセスマイニングソリューションに積極的に投資しています。ヨーロッパは、プロセスマイニング市場の地域セグメントを支配する態勢を整えています。同地域は、先進技術の導入と実装の最前線にあり、強固なデジタルインフラに繋がっています。ヨーロッパでは、特にデータプライバシーとコンプライアンスに関する厳しい規制の枠組みが、プロセスマイニングツールの採用に拍車をかけています。

プライマリーの内訳は以下の通りです：
最高経営責任者（CEO）、副社長、技術革新・技術責任者、システムインテグレーター、プロセスマイニング市場で事業を展開する様々な主要組織の幹部に対して詳細なインタビューを実施しました。

 企業別： ティアⅠ-25％、ティアⅡ-55％、ティアⅢ-20％
 役職別：C-レベル幹部-35％、D-レベル幹部-45％、マネージャー-20％
 地域別： 北米-35％、ヨーロッパ-30％、アジア太平洋-20％、中東アフリカ-9％、中南米-6％

本レポートには、プロセスマイニングのソフトウェアとサービスを提供する主要企業の調査も含まれています。プロセスマイニング市場の主要プレーヤーには、IBM（米国）、ABBYY（米国）、Celonis（米国）、UiPath（米国）、Software AG（ドイツ）、SAP Signavio（ドイツ）、QPR Software（フィンランド）、Microsoft（米国）、Appian（米国）、Pegasystems（米国）、Mehrwerk（ドイツ）、Kofax（米国）、 Soroco（米国）、iGrafx（米国）、Nintex（米国）、Automation Anywhere（米国）、Hyland Software（米国）、Fluxicon（オランダ）、Datapolis（ポーランド）、Apromore（オーストラリア）、BusinessOptix（米国）、StereoLOGIC（カナダ）、Worksoft（米国）、Inverbis Analytics（スペイン）、Skan. ai（米国）、Mindzie（米国）、Cyclone Robotics（中国）、Upflux（ブラジル）、Puzzledata Inc.（韓国）、Kyp.ai（ドイツ）、Workfellow（フィンランド）などが含まれます。

調査範囲：
この調査レポートは、プロセスマイニング市場を、提供別（ソフトウェアとサービス）、マイニングアルゴリズム別（発見アルゴリズム、適合性チェックアルゴリズム、強化・拡張アルゴリズム、クラスタリング・分類アルゴリズム、シーケンス分析アルゴリズム、ディープラーニングアルゴリズム、テンポラルプロセスマイニングアルゴリズム、その他）、データソース別（企業資源計画（ERP）システム、顧客関係管理（CRM）システム、 IoTデバイス＆センサー、カスタムアプリケーション＆データベース、ワークフロー＆BPMシステム、文書管理システム、サプライチェーン＆物流データ、金融システムデータ、その他データソース）、業種別（BFSI、製造、IT＆ITeS、ヘルスケア＆ライフサイエンス、小売＆eコマース、エネルギー＆公益事業、運輸＆物流、政府＆防衛、教育、その他）、地域別（北米、ヨーロッパ、アジア太平洋、中東＆アフリカ、中南米）などに分類されています。プロセスマイニング市場の成長に影響を与える促進要因、阻害要因、課題、機会などの主要要因に関する詳細情報を網羅しています。主要な業界プレイヤーを詳細に分析し、事業概要、ソリューション、サービス、主要戦略、契約、パートナーシップ、協定、新製品・サービスの発表、M&A、プロセスマイニング市場に関連する最近の動向などに関する洞察を提供します。プロセスマイニング市場のエコシステムにおける今後の新興企業の競合分析も本レポートでカバーしています。

レポート購入の主な利点：
本レポートは、プロセスマイニング市場全体とそのサブセグメントにおける収益数の最も近い近似値に関する情報を、この市場の市場リーダー/新規参入者に提供します。本レポートは、利害関係者が競争状況を理解し、自社のビジネスを位置付け、適切な市場参入戦略を計画するためのより良い洞察を得るのに役立ちます。また、利害関係者が市場の鼓動を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、機会に関する情報を提供します。

本レポートでは、以下のポイントに関する洞察を提供しています：
- 主な促進要因（ビジネスプロセスの複雑化、デジタルトランスフォーメーションの採用増加、プロセスの可視化と制御に対するニーズの高まり）、阻害要因（認識と理解の不足、データセキュリティとプライバシーに関する懸念、データ品質と可用性の問題）、機会（AIとMLの統合、クラウドベースのソリューションに対する需要の高まり、持続可能性への注目の高まり）、課題（他の技術との統合、プロセスマイニングツールの使いやすさを向上させる必要性、複雑な洞察の解釈）の分析しました。
- 製品開発／イノベーション： プロセスマイニング市場における今後の技術、研究開発活動、新製品・新サービスの発売に関する詳細な洞察を掲載しています。
- 市場開発： 有利な市場に関する包括的な情報 - 当レポートでは、さまざまな地域のプロセスマイニング市場を分析しています。
- 市場の多様化： プロセスマイニング市場における新製品＆サービス、未開拓地域、最近の開発、投資に関する詳細情報を提供しています。
- 競合評価： IBM (米国)、ABBYY (米国)、Celonis (米国)、UiPath (米国)、Software AG (ドイツ)、SAP Signavio (ドイツ)、QPR Software (フィンランド)、Microsoft (米国)、Appian (米国)、Pegasystems (米国) など、プロセスマイニング市場戦略における主要企業の市場シェア、成長戦略、サービス内容を詳細に評価。また、本レポートは、関係者がプロセスマイニング市場の鼓動を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、および機会に関する情報を提供します。

1　イントロダクション
2　調査方法
3　エグゼクティブサマリー
4 プレミアムインサイト
5　市場概要
6　世界のプロセスマイニング市場分析：データソース別
7　世界のプロセスマイニング市場分析：マイニングアルゴリズム別
8　世界のプロセスマイニング市場分析：提供別
9　世界のプロセスマイニング市場分析：産業別
10　世界のプロセスマイニング市場分析：地域別
11　競争状況
12　企業情報
13　隣接・関連市場
14　付録

❖ レポートの目次 ❖

1 INTRODUCTION 48
1.1 STUDY OBJECTIVES 48
1.2 MARKET DEFINITION 48
1.3 STUDY SCOPE 49
1.3.1 MARKET SEGMENTATION 49
TABLE 1 PROCESS MINING MARKET: DETAILED SEGMENTATION 50
1.3.2 INCLUSIONS & EXCLUSIONS 53
1.3.3 REGIONS COVERED 54
1.4 YEARS CONSIDERED 55
1.5 CURRENCY CONSIDERED 55
TABLE 2 USD EXCHANGE RATES, 2018–2022 55
1.6 STAKEHOLDERS 56
1.7 IMPACT OF RECESSION 56
2 RESEARCH METHODOLOGY 57
2.1 RESEARCH DATA 57
FIGURE 1 RESEARCH DESIGN 57
2.1.1 SECONDARY DATA 58
2.1.2 PRIMARY DATA 58
TABLE 3 PRIMARY INTERVIEWS 58
2.1.2.1 Breakup of primary profiles 59
2.1.2.2 Key industry insights 59
2.2 MARKET BREAKUP AND DATA TRIANGULATION 60
FIGURE 2 DATA TRIANGULATION 60
2.3 MARKET SIZE ESTIMATION 61
FIGURE 3 PROCESS MINING MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 61
2.3.1 TOP-DOWN APPROACH 61
2.3.2 BOTTOM-UP APPROACH 62
FIGURE 4 APPROACH 1 (SUPPLY-SIDE): REVENUE FROM SOLUTIONS/SERVICES OF PROCESS MINING VENDORS 62
FIGURE 5 APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE AND SERVICES OF PROCESS MINING VENDORS 63
FIGURE 6 APPROACH 3, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE AND SERVICES OF PROCESS MINING VENDORS 64
FIGURE 7 APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF PROCESS MINING IN OVERALL INFORMATION TECHNOLOGY SPENDING 65
2.4 MARKET FORECAST 66
TABLE 4 FACTOR ANALYSIS 66
2.5 RESEARCH ASSUMPTIONS 67
2.6 LIMITATIONS AND RISK ASSESSMENT 68
2.7 IMPACT OF RECESSION ON PROCESS MINING MARKET 69
TABLE 5 IMPACT OF RECESSION ON GLOBAL PROCESS MINING MARKET 70
3 EXECUTIVE SUMMARY 71
TABLE 6 GLOBAL PROCESS MINING MARKET SIZE AND GROWTH RATE, 2018–2022 (USD MILLION, Y-O-Y %) 73
TABLE 7 GLOBAL PROCESS MINING MARKET SIZE AND GROWTH RATE, 2023–2028 (USD MILLION, Y-O-Y %) 73
FIGURE 8 SOFTWARE SEGMENT TO ACCOUNT FOR LARGER MARKET IN 2023 73
FIGURE 9 INTEGRATION & COLLABORATION TOOLS SEGMENT TO LEAD MARKET DURING FORECAST PERIOD 74
FIGURE 10 PROFESSIONAL SERVICES TO DOMINATE MARKET IN 2023 74
FIGURE 11 TRAINING & CONSULTING SERVICES SEGMENT TO ACCOUNT FOR LARGER SHARE IN 2023 74
FIGURE 12 DISCOVERY ALGORITHMS SEGMENT TO ACCOUNT FOR LARGEST MARKET IN 2023 75
FIGURE 13 ERP SYSTEMS SEGMENT TO LEAD MARKET IN 2023 75
FIGURE 14 MANUFACTURING SEGMENT TO WITNESS HIGHEST GROWTH DURING FORECAST PERIOD 76
FIGURE 15 EUROPE TO ACCOUNT FOR LARGEST SHARE DURING FORECAST PERIOD 76
4 PREMIUM INSIGHTS 77
4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN PROCESS MINING MARKET 77
FIGURE 16 INCREASING NEED TO AUGMENT CONTINUOUS PROCESS IMPROVEMENT AND AGILITY TO DRIVE MARKET 77
4.2 PROCESS MINING MARKET: KEY MINING ALGORITHMS 78
FIGURE 17 DEEP LEARNING ALGORITHMS SEGMENT TO RECORD HIGHEST GROWTH DURING FORECAST PERIOD 78
4.3 EUROPE: PROCESS MINING MARKET, BY OFFERING AND KEY VERTICAL 78
FIGURE 18 SOFTWARE AND BFSI SEGMENTS TO ACCOUNT FOR SIGNIFICANT SHARE IN 2023 78
4.4 PROCESS MINING MARKET: REGIONAL ANALYSIS 79
FIGURE 19 EUROPE TO ACCOUNT FOR LARGEST SHARE IN 2023 79
5 MARKET OVERVIEW AND INDUSTRY TRENDS 80
5.1 INTRODUCTION 80
5.2 MARKET DYNAMICS 80
FIGURE 20 PROCESS MINING MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 80
5.2.1 DRIVERS 81
5.2.1.1 Increasing complexity of business processes 81
5.2.1.2 Rising digital transformation 81
5.2.1.3 Growing need for process visibility and control 82
5.2.2 RESTRAINTS 82
5.2.2.1 Lack of awareness and understanding among potential users 82
5.2.2.2 Data security and privacy concerns 82
5.2.2.3 Data quality and availability issues 83
5.2.3 OPPORTUNITIES 83
5.2.3.1 Artificial intelligence and machine learning integration 83
5.2.3.2 Rising demand for cloud-based solutions 84
5.2.3.3 Increasing focus on sustainability 84
5.2.4 CHALLENGES 85
5.2.4.1 Use of legacy systems and integration with other technologies 85
5.2.4.2 Data complexity 85
5.2.4.3 Diverse data sources and intricate process interdependencies 86
5.3 EVOLUTION OF PROCESS MINING 86
FIGURE 21 EVOLUTION OF PROCESS MINING 86
5.4 VALUE CHAIN ANALYSIS 88
FIGURE 22 VALUE CHAIN ANALYSIS 88
TABLE 8 ROLE OF PLAYERS IN VALUE CHAIN 90
5.5 ECOSYSTEM ANALYSIS 91
TABLE 9 ROLE OF PLAYERS IN MARKET ECOSYSTEM 91
FIGURE 23 ECOSYSTEM MAP 92
5.5.1 PROCESS MINING MARKET: SOFTWARE PROVIDERS 93
5.5.2 PROCESS MINING MARKET: SERVICE PROVIDERS 93
5.5.3 PROCESS MINING MARKET: DATA PROVIDERS 93
5.5.4 PROCESS MINING MARKET: SYSTEM INTEGRATORS 93
5.5.5 PROCESS MINING MARKET: END USERS 93
5.5.6 PROCESS MINING MARKET: REGULATORY BODIES 93
5.6 PROCESS MINING ARCHITECTURE 94
FIGURE 24 PROCESS MINING ARCHITECTURE 94
5.6.1 INFORMATION SYSTEMS 94
5.6.2 EVENT LOG DATA PRE-PROCESSING 94
5.6.3 PROCESS MAP CREATION 95
5.6.4 INSIGHT GENERATION 95
5.7 BEST PRACTICES IN PROCESS MINING MARKET 95
TABLE 10 BEST PRACTICES IN PROCESS MINING MARKET 96
5.8 CASE STUDY ANALYSIS 97
5.8.1 HEALTHCARE & LIFE SCIENCES 97
5.8.1.1 Johnson & Johnson adopted Celonis’ process mining and value chain technologies to deliver practical, day-to-day solutions 97
5.8.2 ENERGY & UTILITIES 97
5.8.2.1 eRegio implemented Signavio’s Business Transformation Suite to identify process bottlenecks and inefficiencies 97
5.8.3 GOVERNMENT & DEFENSE 98
5.8.3.1 US State Government leveraged IBM’s process mining solutions to streamline procurement processes 98
5.8.4 MANUFACTURING 98
5.8.4.1 Hitachi partnered with Automation Anywhere to streamline business processes and enhance employee efficiency 98
5.8.5 BFSI 99
5.8.5.1 Işbank deployed UiPath Process Mining to discover pockets of value within its processes and provide impactful recommendations to businesses 99
5.8.6 EDUCATION 99
5.8.6.1 Munich University of Applied Sciences implemented iGrafx’s solutions to optimize process landscape 99
5.9 TECHNOLOGY ANALYSIS 100
5.9.1 KEY TECHNOLOGIES 100
5.9.1.1 Artificial Intelligence (AI) and Machine Learning (ML) 100
5.9.1.2 Robotic Process Automation (RPA) 100
5.9.1.3 Cloud Computing 101
5.9.1.4 IoT 101
5.9.1.5 Big Data Analytics 101
5.9.2 ADJACENT TECHNOLOGIES 102
5.9.2.1 Natural Language Processing (NLP) 102
5.9.2.2 Decision Support System (DSS) 102
5.9.2.3 Data Streaming and Real-time Analytics 102
5.9.3 COMPLIMENTARY TECHNOLOGIES 103
5.9.3.1 Data Warehousing 103
5.9.3.2 Data Governance 103
5.9.3.3 Encryption and Cybersecurity 103
5.9.3.4 APIs 104
5.10 TARIFF AND REGULATORY LANDSCAPE 104
5.10.1 PROCESS MINING SOFTWARE TARIFF 104
TABLE 11 PROCESS MINING SOFTWARE TARIFF, BY COUNTRY, 2022 104
5.10.2 REGULATORY LANDSCAPE 105
5.10.2.1 Regulatory bodies, government agencies, and other organizations 106
TABLE 12 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 106
TABLE 13 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 106
TABLE 14 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 107
TABLE 15 MIDDLE EAST & AFRICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 108
TABLE 16 LATIN AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 108
5.10.2.2 North America 109
5.10.2.2.1 Data Privacy Compliance (DPC) Act 109
5.10.2.2.2 California Consumer Privacy Act (CCPA) 109
5.10.2.2.3 Personal Information Protection and Electronic Documents Act (PIPEDA) 109
5.10.2.3 Europe 109
5.10.2.3.1 General Data Protection Regulation (GDPR) 109
5.10.2.3.2 Commission nationale de l’informatique et des libertés (France) 110
5.10.2.3.3 Autoriteit Persoonsgegevens (Netherlands) 110
5.10.2.3.4 Data Protection Act (Germany) 110
5.10.2.4 Asia Pacific 110
5.10.2.4.1 Personal Data Protection Act (PDPA) 110
5.10.2.4.2 Personal Information Protection Act (PIPA) 110
5.10.2.4.3 Personal Data Protection Bill (PDPB) 110
5.10.2.5 Middle East & Africa 111
5.10.2.5.1 Protection of Personal Information Act (POPIA) 111
5.10.2.5.2 Data Protection Law (DPL) 111
5.10.2.5.3 DIFC Data Protection Law – Dubai International Financial Centre 111
5.10.2.6 Latin America 111
5.10.2.6.1 Lei Geral de Proteção de Dados (LGPD) 111
5.10.2.6.2 Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) 111
5.10.2.6.3 Ley de Protección de Datos Personales (LPDP) 111
5.11 PATENT ANALYSIS 112
5.11.1 METHODOLOGY 112
5.11.2 PATENTS FILED, BY DOCUMENT TYPE, 2013–2023 112
TABLE 17 PATENTS FILED, 2013–2023 112
5.11.3 INNOVATION AND PATENT APPLICATIONS 112
FIGURE 25 TOTAL NUMBER OF PATENTS GRANTED, 2013–2023 112
5.11.3.1 Top applicants 113
FIGURE 26 TOP TEN COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS, 2013–2023 113
FIGURE 27 REGIONAL ANALYSIS OF PATENTS GRANTED, 2013–2023 113
TABLE 18 TOP 20 PATENT OWNERS IN PROCESS MINING MARKET, 2013–2023 114
TABLE 19 LIST OF TOP PATENTS IN PROCESS MINING MARKET, 2023 115
5.12 PRICING ANALYSIS 118
5.12.1 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOFTWARE TYPE 118
FIGURE 28 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOFTWARE TYPE 118
TABLE 20 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOFTWARE TYPE 119
5.12.2 INDICATIVE PRICING ANALYSIS, BY PROCESS MINING VENDOR 119
TABLE 21 INDICATIVE PRICING ANALYSIS, BY PROCESS MINING VENDOR 119
5.13 TRADE ANALYSIS 120
5.13.1 IMPORT SCENARIO OF COMPUTER SOFTWARE 120
FIGURE 29 COMPUTER SOFTWARE IMPORTS, BY KEY COUNTRY, 2015–2022 (USD BILLION) 121
5.13.2 EXPORT SCENARIO OF COMPUTER SOFTWARE 121
FIGURE 30 COMPUTER SOFTWARE EXPORTS, BY KEY COUNTRY, 2015–2022 (USD BILLION) 122
5.14 KEY CONFERENCES & EVENTS 123
TABLE 22 KEY CONFERENCES & EVENTS, 2023–2023 123
5.15 PORTER’S FIVE FORCES ANALYSIS 124
FIGURE 31 PORTER’S FIVE FORCES ANALYSIS 124
5.15.1 THREAT OF NEW ENTRANTS 125
5.15.2 THREAT OF SUBSTITUTES 125
5.15.3 BARGAINING POWER OF SUPPLIERS 125
5.15.4 BARGAINING POWER OF BUYERS 125
5.15.5 INTENSITY OF COMPETITIVE RIVALRY 125
5.16 PROCESS MINING TECHNOLOGY ROADMAP 126
TABLE 23 PROCESS MINING TECHNOLOGY ROADMAP 126
5.17 PROCESS MINING MARKET: BUSINESS MODELS 128
FIGURE 32 PROCESS MINING MARKET: BUSINESS MODELS 128
5.17.1 SOFTWARE VENDOR MODEL 128
5.17.2 CONSULTING SERVICES MODEL 129
5.17.3 PLATFORM-AS-A-SERVICE MODEL 129
5.17.4 MANAGED SERVICES MODEL 129
5.17.5 DATA MONETIZATION MODEL 130
5.18 TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS 130
FIGURE 33 TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS 130
5.19 KEY STAKEHOLDERS AND BUYING CRITERIA 131
5.19.1 KEY STAKEHOLDERS IN BUYING PROCESS 131
FIGURE 34 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 131
TABLE 24 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 131
5.19.2 BUYING CRITERIA 132
FIGURE 35 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 132
TABLE 25 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS 132
6 PROCESS MINING MARKET, BY DATA SOURCE 133
6.1 INTRODUCTION 134
6.1.1 DATA SOURCES: PROCESS MINING MARKET DRIVERS 134
FIGURE 36 ERP SYSTEMS SEGMENT TO LEAD MARKET DURING FORECAST PERIOD 135
TABLE 26 PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION) 136
TABLE 27 PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION) 136
6.2 ENTERPRISES RESOURCE PLANNING (ERP) SYSTEMS 137
6.2.1 WIDESPREAD ADOPTION OF ERP SYSTEMS ACROSS INDUSTRIES TO DRIVE MARKET 137
TABLE 28 PROCESS MINING MARKET, BY ERP SYSTEM, 2018–2022 (USD MILLION) 137
TABLE 29 PROCESS MINING MARKET, BY ERP SYSTEM, 2023–2028 (USD MILLION) 138
6.2.2 FINANCIAL ERP DATA 138
TABLE 30 FINANCIAL ERP DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 138
TABLE 31 FINANCIAL ERP DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 139
6.2.3 INVENTORY ERP DATA 139
TABLE 32 INVENTORY ERP DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 140
TABLE 33 INVENTORY ERP DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 140
6.2.4 PROCUREMENT ERP DATA 140
TABLE 34 PROCUREMENT ERP DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 141
TABLE 35 PROCUREMENT ERP DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 141
6.3 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEMS 141
6.3.1 NEED TO HARNESS CUSTOMER-CENTRIC DATA FROM CRM SYSTEMS TO PROPEL GROWTH 141
TABLE 36 PROCESS MINING MARKET, BY CRM SYSTEM, 2018–2022 (USD MILLION) 142
TABLE 37 PROCESS MINING MARKET, BY CRM SYSTEM, 2023–2028 (USD MILLION) 142
6.3.2 SALES CRM DATA 143
TABLE 38 SALES CRM DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 143
TABLE 39 SALES CRM DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 143
6.3.3 MARKETING CRM DATA 144
TABLE 40 MARKETING CRM DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 144
TABLE 41 MARKETING CRM DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 145
6.3.4 CUSTOMER SUPPORT CRM DATA 145
TABLE 42 CUSTOMER SUPPORT CRM DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 146
TABLE 43 CUSTOMER SUPPORT CRM DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 146
6.4 IOT DEVICES & SENSORS 146
6.4.1 RAPID ADOPTION OF IOT TECHNOLOGY ACROSS INDUSTRIES TO DRIVE POPULARITY OF IOT DEVICES AND SENSORS 146
TABLE 44 PROCESS MINING MARKET, BY IOT DEVICE & SENSOR, 2018–2022 (USD MILLION) 147
TABLE 45 PROCESS MINING MARKET, BY IOT DEVICE & SENSOR, 2023–2028 (USD MILLION) 147
6.4.2 SENSOR DATA ANALYTICS 147
TABLE 46 SENSOR DATA ANALYTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 148
TABLE 47 SENSOR DATA ANALYTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 148
6.4.3 IOT DEVICE PERFORMANCE DATA 148
TABLE 48 IOT DEVICE PERFORMANCE DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 149
TABLE 49 IOT DEVICE PERFORMANCE DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 149
6.4.4 PREDICTIVE MAINTENANCE DATA 150
TABLE 50 PREDICTIVE MAINTENANCE DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 150
TABLE 51 PREDICTIVE MAINTENANCE DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 150
6.5 CUSTOM APPLICATIONS & DATABASES 151
6.5.1 RISING NEED TO ANALYZE AND OPTIMIZE SPECIFIC WORKFLOWS TO DRIVE ADOPTION OF CUSTOM APPLICATIONS AND DATABASES 151
TABLE 52 PROCESS MINING MARKET, BY CUSTOM APPLICATION & DATABASE, 2018–2022 (USD MILLION) 151
TABLE 53 PROCESS MINING MARKET, BY CUSTOM APPLICATION & DATABASE, 2023–2028 (USD MILLION) 152
6.5.2 CUSTOM DATABASE TABLES 152
TABLE 54 CUSTOM DATABASE TABLES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 152
TABLE 55 CUSTOM DATABASE TABLES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 153
6.5.3 LEGACY APPLICATION DATA 153
TABLE 56 LEGACY APPLICATION DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 154
TABLE 57 LEGACY APPLICATION DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 154
6.5.4 WEB APPLICATION LOGS 154
TABLE 58 WEB APPLICATION LOGS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 155
TABLE 59 WEB APPLICATION LOGS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 155
6.6 WORKFLOW & BPM SYSTEMS 155
6.6.1 GROWING EMPHASIS ON STREAMLINING OPERATIONS AND BOOSTING PRODUCTIVITY FOR SUSTAINABLE BUSINESS EXPANSION TO DRIVE MARKET 155
TABLE 60 PROCESS MINING MARKET, BY WORKFLOW & BPM SYSTEM, 2018–2022 (USD MILLION) 156
TABLE 61 PROCESS MINING MARKET, BY WORKFLOW & BPM SYSTEM, 2023–2028 (USD MILLION) 156
6.6.2 WORKFLOW PROCESS DATA 156
TABLE 62 WORKFLOW PROCESS DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 157
TABLE 63 WORKFLOW PROCESS DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 157
6.6.3 BUSINESS PROCESS MODEL & NOTATION (BPMN) MODEL EXECUTION 157
TABLE 64 BUSINESS PROCESS MODEL & NOTATION (BPMN) MODEL EXECUTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 158
TABLE 65 BUSINESS PROCESS MODEL & NOTATION (BPMN) MODEL EXECUTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 158
6.6.4 PROCESS WORKFLOW METRICS 159
TABLE 66 PROCESS WORKFLOW METRICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 159
TABLE 67 PROCESS WORKFLOW METRICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 160
6.7 DOCUMENT MANAGEMENT SYSTEMS 160
6.7.1 RAPID DIGITAL TRANSFORMATION TO PROPEL GROWTH OF DOCUMENT MANAGEMENT SYSTEMS 160
TABLE 68 PROCESS MINING MARKET, BY DOCUMENT MANAGEMENT SYSTEM, 2018–2022 (USD MILLION) 161
TABLE 69 PROCESS MINING MARKET, BY DOCUMENT MANAGEMENT SYSTEM, 2023–2028 (USD MILLION) 161
6.7.2 DOCUMENT WORKFLOW DATA 161
TABLE 70 DOCUMENT WORKFLOW DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 162
TABLE 71 DOCUMENT WORKFLOW DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 162
6.7.3 CONTENT MANAGEMENT DATA 162
TABLE 72 CONTENT MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 163
TABLE 73 CONTENT MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 163
6.7.4 DIGITAL SIGNATURE WORKFLOWS 163
TABLE 74 DIGITAL SIGNATURE WORKFLOWS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 164
TABLE 75 DIGITAL SIGNATURE WORKFLOWS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 164
6.8 SUPPLY CHAIN & LOGISTICS DATA 164
6.8.1 SURGE IN ECOMMERCE AND GLOBAL TRADE TO BOOST GROWTH OF PROCESS MINING SOLUTIONS ACROSS SUPPLY CHAINS 164
TABLE 76 PROCESS MINING MARKET, BY SUPPLY CHAIN & LOGISTICS DATA, 2018–2022 (USD MILLION) 165
TABLE 77 PROCESS MINING MARKET, BY SUPPLY CHAIN & LOGISTICS DATA, 2023–2028 (USD MILLION) 165
6.8.2 TRANSPORTATION & SHIPPING DATA 166
TABLE 78 TRANSPORTATION & SHIPPING DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 166
TABLE 79 TRANSPORTATION & SHIPPING DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 166
6.8.3 SUPPLIER & VENDOR INTERACTIONS 167
TABLE 80 SUPPLIER & VENDOR INTERACTIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 167
TABLE 81 SUPPLIER & VENDOR INTERACTIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 168
6.8.4 COLD CHAIN MONITORING DATA 168
TABLE 82 COLD CHAIN MONITORING DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 169
TABLE 83 COLD CHAIN MONITORING DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 169
6.9 FINANCIAL SYSTEMS DATA 169
6.9.1 INCREASING COMPLEXITY OF FINANCIAL TRANSACTIONS TO SPUR DEMAND FOR PROCESS MINING TOOLS 169
TABLE 84 PROCESS MINING MARKET, BY FINANCIAL SYSTEMS DATA, 2018–2022 (USD MILLION) 170
TABLE 85 PROCESS MINING MARKET, BY FINANCIAL SYSTEMS DATA, 2023–2028 (USD MILLION) 170
6.9.2 ACCOUNTING & FINANCIAL TRANSACTIONS 170
TABLE 86 ACCOUNTING & FINANCIAL TRANSACTIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 171
TABLE 87 ACCOUNTING & FINANCIAL TRANSACTIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 171
6.9.3 EXPENSE MANAGEMENT DATA 171
TABLE 88 EXPENSE MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 172
TABLE 89 EXPENSE MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 172
6.9.4 AUDIT & COMPLIANCE RECORDS 172
TABLE 90 AUDIT & COMPLIANCE RECORDS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 173
TABLE 91 AUDIT & COMPLIANCE RECORDS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 173
6.10 OTHER DATA SOURCES 174
TABLE 92 OTHER DATA SOURCES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 174
TABLE 93 OTHER DATA SOURCES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 174
7 PROCESS MINING MARKET, BY MINING ALGORITHM 175
7.1 INTRODUCTION 176
7.1.1 MINING ALGORITHMS: PROCESS MINING MARKET DRIVERS 176
FIGURE 37 DEEP LEARNING ALGORITHMS SEGMENT TO BE FASTEST-GROWING SEGMENT DURING FORECAST PERIOD 177
TABLE 94 PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION) 177
TABLE 95 PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION) 178
7.2 DISCOVERY ALGORITHMS 178
7.2.1 DISCOVERY ALGORITHMS HELP ORGANIZATIONS GAIN INSIGHTS INTO OPERATIONS FOR OPTIMIZATION AND EFFICIENCY 178
TABLE 96 PROCESS MINING MARKET, BY DISCOVERY ALGORITHM, 2018–2022 (USD MILLION) 179
TABLE 97 PROCESS MINING MARKET, BY DISCOVERY ALGORITHM, 2023–2028 (USD MILLION) 179
7.2.2 HEURISTIC MINING 179
TABLE 98 HEURISTIC MINING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 180
TABLE 99 HEURISTIC MINING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 180
7.2.2.1 Directly-follows Graph Discovery 180
7.2.2.2 Dependency Graph Discovery 181
7.2.3 ALPHA MINER 181
TABLE 100 ALPHA MINER: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 181
TABLE 101 ALPHA MINER: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 182
7.2.3.1 Enhanced Heuristic Mining 182
7.2.3.2 Noise Filtering 182
7.2.3.3 Loop Handling 183
7.2.4 INDUCTIVE MINER 183
TABLE 102 INDUCTIVE MINER: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 183
TABLE 103 INDUCTIVE MINER: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 184
7.2.4.1 Directly-follows Graph Induction 184
7.2.4.2 Log Petri Net Conversion 184
7.2.4.3 Noise Tolerance 185
7.3 CONFORMANCE CHECKING ALGORITHMS 185
7.3.1 CONFORMANCE CHECKING ALGORITHMS ALIGN PROCESSES WITH INTENDED MODELS, IMPROVING PERFORMANCE AND COMPLIANCE 185
TABLE 104 PROCESS MINING MARKET, BY CONFORMANCE CHECKING ALGORITHM, 2018–2022 (USD MILLION) 186
TABLE 105 PROCESS MINING MARKET, BY CONFORMANCE CHECKING ALGORITHM, 2023–2028 (USD MILLION) 186
7.3.2 TOKEN-BASED REPLAY 186
TABLE 106 TOKEN-BASED REPLAY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 187
TABLE 107 TOKEN-BASED REPLAY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 187
7.3.2.1 Token-based Replay Fitness Analysis 187
7.3.2.2 Token-based Replay Alignments 188
7.3.2.3 Token-based Replay Precision & Generalization 188
7.3.3 LOG-BASED CONFORMANCE CHECKING 188
TABLE 108 LOG-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 189
TABLE 109 LOG-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 189
7.3.3.1 Deviation Detection 189
7.3.3.2 Conformance Metrics 190
7.3.3.3 Root Cause Analysis 190
7.3.4 MODEL-BASED CONFORMANCE CHECKING 190
TABLE 110 MODEL-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 191
TABLE 111 MODEL-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 191
7.3.4.1 Process Model Alignment 191
7.3.4.2 Model-based Conformance Checking Fitness Analysis 192
7.3.4.3 Model-based Conformance Checking Precision & Generalization 192
7.4 ENHANCEMENT & EXTENSION ALGORITHMS 192
7.4.1 ENHANCEMENT & EXTENSION ALGORITHMS REFINE EXISTING PROCESS MODELS THROUGH IMPROVED OPERATIONAL EFFECTIVENESS 192
TABLE 112 PROCESS MINING MARKET, BY ENHANCEMENT & EXTENSION ALGORITHM, 2018–2022 (USD MILLION) 193
TABLE 113 PROCESS MINING MARKET, BY ENHANCEMENT & EXTENSION ALGORITHM, 2023–2028 (USD MILLION) 193
7.4.2 PROCESS SIMULATION 193
TABLE 114 PROCESS SIMULATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 194
TABLE 115 PROCESS SIMULATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 194
7.4.2.1 Monte Carlo Simulation 194
7.4.2.2 Process Variability Analysis 195
7.4.2.3 What-If-Analysis 195
7.4.3 RECOMMENDATION ALGORITHMS 195
TABLE 116 RECOMMENDATION ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 196
TABLE 117 RECOMMENDATION ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 196
7.4.3.1 Process Optimization Recommendations 196
7.4.3.2 Resource Allocation Recommendations 197
7.4.3.3 Compliance Improvement Guidance 197
7.4.4 PREDICTIVE ANALYTICS ALGORITHMS 197
TABLE 118 PREDICTIVE ANALYTICS ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 198
TABLE 119 PREDICTIVE ANALYTICS ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 198
7.4.4.1 Machine Learning for Process Predictions 198
7.4.4.2 Predictive KPI Monitoring 199
7.5 CLUSTERING & CLASSIFICATION ALGORITHMS 199
7.5.1 CLUSTERING & CLASSIFICATION ALGORITHMS ENABLE BETTER RESOURCE ALLOCATION AND INFORMED DECISION-MAKING 199
TABLE 120 PROCESS MINING MARKET, BY CLUSTERING & CLASSIFICATION ALGORITHM, 2018–2022 (USD MILLION) 199
TABLE 121 PROCESS MINING MARKET, BY CLUSTERING & CLASSIFICATION ALGORITHM, 2023–2028 (USD MILLION) 200
7.5.2 PROCESS INSTANCE CLUSTERING 200
TABLE 122 PROCESS INSTANCE CLUSTERING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 200
TABLE 123 PROCESS INSTANCE CLUSTERING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 201
7.5.2.1 Similarity Measures 201
7.5.2.2 Hierarchical Clustering 201
7.5.2.3 K-Means Clustering 202
7.5.3 PROCESS VARIANT CLASSIFICATION 202
TABLE 124 PROCESS VARIANT CLASSIFICATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 202
TABLE 125 PROCESS VARIANT CLASSIFICATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 203
7.5.3.1 Decision Tree Classification 203
7.5.3.2 Naive Bayes Classification 203
7.5.3.3 Support Vector Machines (SVM) 204
7.5.4 ANOMALY DETECTION 204
TABLE 126 ANOMALY DETECTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 204
TABLE 127 ANOMALY DETECTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 205
7.5.4.1 Statistical Anomaly Detection 205
7.5.4.2 Isolation Forest 205
7.5.4.3 Autoencoders for Sequence Anomalies 206
7.6 SEQUENCE ANALYSIS ALGORITHMS 206
7.6.1 SEQUENCE ANALYSIS ALGORITHMS ENABLE BUSINESSES TO IMPROVE SEQUENCING OF CRUCIAL PROCESSES FOR INCREASED EFFICIENCY 206
TABLE 128 PROCESS MINING MARKET, BY SEQUENCE ANALYSIS ALGORITHM, 2018–2022 (USD MILLION) 206
TABLE 129 PROCESS MINING MARKET, BY SEQUENCE ANALYSIS ALGORITHM, 2023–2028 (USD MILLION) 207
7.6.2 SEQUENTIAL PATTERN MINING 207
TABLE 130 SEQUENTIAL PATTERN MINING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 207
TABLE 131 SEQUENTIAL PATTERN MINING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 208
7.6.2.1 Frequent Sequential Pattern Discovery 208
7.6.2.2 Parallel Sequence Mining 208
7.6.3 SEQUENCE ALIGNMENT 208
TABLE 132 SEQUENCE ALIGNMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 209
TABLE 133 SEQUENCE ALIGNMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 209
7.6.3.1 Event Log Sequence Alignment 209
7.6.3.2 Sequence Edit Distance Metrics 210
7.6.3.3 Sequence Clustering 210
7.6.4 PROCESS PATH ANALYSIS 210
TABLE 134 PROCESS PATH ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 211
TABLE 135 PROCESS PATH ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 211
7.6.4.1 Path Frequency Analysis 211
7.6.4.2 Process Path Abstraction 212
7.6.4.3 Critical Path Identification 212
7.7 DEEP LEARNING ALGORITHMS 212
7.7.1 DEEP LEARNING ALGORITHMS LEVERAGE NEURAL NETWORKS TO ENHANCE PREDICTIVE CAPABILITIES AND OPERATIONAL INTELLIGENCE 212
TABLE 136 PROCESS MINING MARKET, BY DEEP LEARNING FOR PROCESS MINING, 2018–2022 (USD MILLION) 213
TABLE 137 PROCESS MINING MARKET, BY DEEP LEARNING FOR PROCESS MINING, 2023–2028 (USD MILLION) 213
7.7.2 RECURRENT NEURAL NETWORKS (RNN) 213
TABLE 138 RECURRENT NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 214
TABLE 139 RECURRENT NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 214
7.7.2.1 LSTM-based Process Analysis 214
7.7.2.2 GRU-based Sequence Modeling 215
7.7.2.3 Event Sequence Prediction 215
7.7.3 TRANSFORMER MODELS 215
TABLE 140 TRANSFORMER MODELS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 216
TABLE 141 TRANSFORMER MODELS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 216
7.7.3.1 Attention-based Process Analysis 216
7.7.3.2 Transformer-XL for Long Sequences 217
7.7.3.3 Process Text Mining 217
7.7.4 GRAPH NEURAL NETWORKS (GNN) 217
TABLE 142 GRAPH NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 218
TABLE 143 GRAPH NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 218
7.7.4.1 Graph-based Process Analysis 218
7.7.4.2 Graph Attention Networks (GAT) 219
7.7.4.3 GNNs for Process Prediction 219
7.8 TEMPORAL PROCESS MINING ALGORITHMS 219
7.8.1 GROWING FOCUS ON TIMING AND DURATION OF PROCESS EVENTS AND OPTIMIZING TIMING-BASED PROCESSES TO DRIVE GROWTH 219
TABLE 144 PROCESS MINING MARKET, BY TEMPORAL PROCESS MINING ALGORITHM, 2018–2022 (USD MILLION) 220
TABLE 145 PROCESS MINING MARKET, BY TEMPORAL PROCESS MINING ALGORITHM, 2023–2028 (USD MILLION) 220
7.8.2 TEMPORAL PATTERN DISCOVERY 220
TABLE 146 TEMPORAL PATTERN DISCOVERY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 221
TABLE 147 TEMPORAL PATTERN DISCOVERY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 221
7.8.2.1 Time Interval-based Patterns 221
7.8.2.2 Temporal Rules and Constraints 222
7.8.2.3 Duration Analysis 222
7.8.3 TIME SERIES ANALYSIS 222
TABLE 148 TIME SERIES ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 223
TABLE 149 TIME SERIES ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 223
7.8.3.1 Event Log Time Series Analysis 223
7.8.3.2 Process Event Forecasting 223
7.8.3.3 Time-related Process Insights 224
7.9 OTHER MINING ALGORITHMS 224
TABLE 150 OTHER MINING ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 225
TABLE 151 OTHER MINING ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 225

8 PROCESS MINING MARKET, BY OFFERING 226
8.1 INTRODUCTION 227
8.1.1 OFFERINGS: PROCESS MINING MARKET DRIVERS 227
FIGURE 38 SERVICES SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 228
TABLE 152 PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 228
TABLE 153 PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 228
8.2 SOFTWARE 229
FIGURE 39 CONTINUOUS MONITORING & ANALYTICS TOOLS SEGMENT TO LEAD MARKET IN 2023 229
TABLE 154 PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 230
TABLE 155 PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 230
8.2.1 PROCESS DISCOVERY TOOLS 230
8.2.1.1 Process discovery tools empower organizations to enhance and streamline their processes 230
TABLE 156 PROCESS MINING MARKET, BY PROCESS DISCOVERY TOOL, 2018–2022 (USD MILLION) 231
TABLE 157 PROCESS MINING MARKET, BY PROCESS DISCOVERY TOOL, 2023–2028 (USD MILLION) 231
8.2.1.2 Event Log-based Discovery 231
TABLE 158 EVENT LOG-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 232
TABLE 159 EVENT LOG-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 232
8.2.1.2.1 Automated Discovery 232
8.2.1.2.2 Interactive Discovery 233
8.2.1.2.3 Log Filtering and Preprocessing 233
8.2.1.3 Process Map-based Discovery 233
TABLE 160 PROCESS MAP-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 234
TABLE 161 PROCESS MAP-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 234
8.2.1.3.1 Flowchart Generation 234
8.2.1.3.2 Process Map Visualization 235
8.2.2 CONFORMANCE CHECKING TOOLS 235
8.2.2.1 Conformance checking tools bridge gap between theoretical models and actual operational realities 235
TABLE 162 PROCESS MINING MARKET, BY CONFORMANCE CHECKING TOOL, 2018–2022 (USD MILLION) 236
TABLE 163 PROCESS MINING MARKET, BY CONFORMANCE CHECKING TOOL, 2023–2028 (USD MILLION) 236
8.2.2.2 Model-checking Conformance 236
TABLE 164 MODEL-CHECKING CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 237
TABLE 165 MODEL-CHECKING CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 237
8.2.2.2.1 Direct Model Comparison 237
8.2.2.2.2 Statistical Model Checking 238
8.2.2.2.3 Automated Rule-based Conformance 238
8.2.2.3 Log-based Conformance 238
TABLE 166 LOG-BASED CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 239
TABLE 167 LOG-BASED CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 239
8.2.2.3.1 Deviation Detection 239
8.2.2.3.2 Anomaly Detection 240
8.2.2.3.3 Root Cause Analysis 240
8.2.3 PROCESS ENHANCEMENT AND SIMULATION TOOLS 240
8.2.3.1 Need for fostering process enhancement and simulation to drive market growth 240
TABLE 168 PROCESS MINING MARKET, BY PROCESS ENHANCEMENT AND SIMULATION TOOL, 2018–2022 (USD MILLION) 241
TABLE 169 PROCESS MINING MARKET, BY PROCESS ENHANCEMENT AND SIMULATION TOOL, 2023–2028 (USD MILLION) 241
8.2.3.2 Simulation & Optimization 241
TABLE 170 SIMULATION & OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 242
TABLE 171 SIMULATION & OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 242
8.2.3.2.1 Process Simulation 242
8.2.3.2.2 What-If Analysis 243
8.2.3.2.3 Optimization Algorithms 243
8.2.3.3 Process Enhancement & Automation 243
TABLE 172 PROCESS ENHANCEMENT & AUTOMATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 244
TABLE 173 PROCESS ENHANCEMENT & AUTOMATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 244
8.2.3.3.1 Recommendation Engine 244
8.2.3.3.2 Automation Integration 245
8.2.3.3.3 Process Redesign Tools 245
8.2.4 PERFORMANCE ANALYSIS TOOLS 245
8.2.4.1 Performance analysis tools enable businesses to gain valuable insights into efficiency and effectiveness of operational processes 245
TABLE 174 PROCESS MINING MARKET, BY PERFORMANCE ANALYSIS TOOL, 2018–2022 (USD MILLION) 246
TABLE 175 PROCESS MINING MARKET, BY PERFORMANCE ANALYSIS TOOL, 2023–2028 (USD MILLION) 246
8.2.4.2 Performance Metrics 246
TABLE 176 PERFORMANCE METRICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 247
TABLE 177 PERFORMANCE METRICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 247
8.2.4.2.1 Key Performance Indicator (KPI) Tracking 247
8.2.4.2.2 Process Efficiency Analysis 248
8.2.4.2.3 Bottleneck Identification 248
8.2.4.3 Performance Visualization 248
TABLE 178 PERFORMANCE VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 249
TABLE 179 PERFORMANCE VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 249
8.2.4.3.1 Real-time Performance Dashboard 249
8.2.4.3.2 Historical Performance Trends 250
8.2.4.3.3 Performance Benchmarking 250
8.2.5 VISUALIZATION TOOLS 250
8.2.5.1 Growing need for businesses to transform complex data into actionable insights to spur demand 250
TABLE 180 PROCESS MINING MARKET, BY VISUALIZATION TOOL, 2018–2022 (USD MILLION) 251
TABLE 181 PROCESS MINING MARKET, BY VISUALIZATION TOOL, 2023–2028 (USD MILLION) 251
8.2.5.2 Process Visualization 251
TABLE 182 PROCESS VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 252
TABLE 183 PROCESS VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 252
8.2.5.2.1 Interactive Process Maps 252
8.2.5.2.2 Process Flowcharts 253
8.2.5.2.3 Heatmaps & Sankey Diagrams 253
8.2.5.3 Data Visualization 253
TABLE 184 DATA VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 254
TABLE 185 DATA VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 254
8.2.5.3.1 Data Dashboards 254
8.2.5.3.2 Custom Data Visualizations 255
8.2.5.3.3 Data Exploration Tools 255
8.2.6 CONTINUOUS MONITORING & ANALYTICS TOOLS 255
8.2.6.1 Need for companies to drive proactive and strategic decision-making to boost adoption of continuous monitoring & analytics tools 255
TABLE 186 PROCESS MINING MARKET, BY CONTINUOUS MONITORING & ANALYTICS TOOL, 2018–2022 (USD MILLION) 256
TABLE 187 PROCESS MINING MARKET, BY CONTINUOUS MONITORING & ANALYTICS TOOL, 2023–2028 (USD MILLION) 256
8.2.6.2 Real-time Monitoring 256
TABLE 188 REAL-TIME MONITORING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 257
TABLE 189 REAL-TIME MONITORING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 257
8.2.6.2.1 Continuous Event Stream Analytics 257
8.2.6.2.2 Real-time Process Tracking 258
8.2.6.2.3 Alerting & Notification 258
8.2.6.3 Historical Analytics 258
TABLE 190 HISTORICAL ANALYTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 259
TABLE 191 HISTORICAL ANALYTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 259
8.2.6.3.1 Trend Analysis 259
8.2.6.3.2 Root Cause Analysis 260
8.2.6.3.3 Historical Process Performance Reports 260
8.2.6.4 Predictive Analytics 260
TABLE 192 PREDICTIVE ANALYTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 261
TABLE 193 PREDICTIVE ANALYTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 261
8.2.6.4.1 Machine Learning Models 261
8.2.6.4.2 Predictive KPI Forecasting 262
8.2.6.5 Advanced Prediction Models 262
TABLE 194 ADVANCED PREDICTION MODELS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 262
TABLE 195 ADVANCED PREDICTION MODELS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 263
8.2.6.5.1 Complex Event Processing 263
8.2.6.5.2 Time Series Forecasting 263
8.2.7 INTEGRATION & COLLABORATION TOOLS 264
8.2.7.1 Growing demand among organizations to enhance efficiency and foster seamless communication to spur growth 264
TABLE 196 PROCESS MINING MARKET, BY INTEGRATION & COLLABORATION TOOL, 2018–2022 (USD MILLION) 264
TABLE 197 PROCESS MINING MARKET, BY INTEGRATION & COLLABORATION TOOL, 2023–2028 (USD MILLION) 265
8.2.7.2 Data Integration 265
TABLE 198 DATA INTEGRATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 265
TABLE 199 DATA INTEGRATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 266
8.2.7.2.1 Data Source Integration 266
8.2.7.2.2 API & Data Connector Support 266
8.2.7.2.3 Data Transformation & Mapping 267
8.2.7.3 Collaboration Tools 267
TABLE 200 COLLABORATION TOOLS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 267
TABLE 201 COLLABORATION TOOLS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 268
8.2.7.3.1 Workflow Collaboration 268
8.2.7.3.2 Team Collaboration 268
8.2.7.3.3 Process Documentation & Sharing 269
8.2.8 OTHER SOFTWARE SOLUTIONS 269
TABLE 202 OTHER SOFTWARE SOLUTIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 270
TABLE 203 OTHER SOFTWARE SOLUTIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 270
8.3 SERVICES 270
FIGURE 40 MANAGED SERVICES SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 271
TABLE 204 PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION) 271
TABLE 205 PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION) 271
8.3.1 PROFESSIONAL SERVICES 272
8.3.1.1 Professional services offer specialized expertise for seamless integration of process mining tools 272
FIGURE 41 SYSTEM INTEGRATION & IMPLEMENTATION SEGMENT TO ACCOUNT FOR LARGEST SHARE BY 2028 272
TABLE 206 PROFESSIONAL SERVICES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 273
TABLE 207 PROFESSIONAL SERVICES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 273
8.3.1.1.1 System Integration & Implementation Services 273
8.3.1.1.2 Support & Maintenance Services 274
8.3.1.1.3 Training & Consulting Services 274
8.3.2 MANAGED SERVICES 274
8.3.2.1 Managed services provide end-to-end management of process mining, helping businesses focus on core competencies 274
TABLE 208 MANAGED SERVICES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 275
TABLE 209 MANAGED SERVICES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 275
9 PROCESS MINING MARKET, BY VERTICAL 276
9.1 INTRODUCTION 277
9.1.1 VERTICALS: PROCESS MINING MARKET DRIVERS 277
FIGURE 42 MANUFACTURING SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 278
TABLE 210 PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 278
TABLE 211 PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 279
9.2 BFSI 279
9.2.1 FOCUS ON TRANSFORMING BFSI LANDSCAPE WITH OPERATIONAL EXCELLENCE TO DRIVE GROWTH 279
TABLE 212 PROCESS MINING MARKET, BY BFSI APPLICATION, 2018–2022 (USD MILLION) 280
TABLE 213 PROCESS MINING MARKET, BY BFSI APPLICATION, 2023–2028 (USD MILLION) 280
9.2.1.1 Loan Origination & Underwriting 280
TABLE 214 LOAN ORIGINATION & UNDERWRITING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 281
TABLE 215 LOAN ORIGINATION & UNDERWRITING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 281
9.2.1.1.1 Credit Risk Assessment 281
9.2.1.1.2 Mortgage Approval Process 282
9.2.1.1.3 Loan Document Verification 282
9.2.1.2 Fraud Detection & Prevention 282
TABLE 216 FRAUD DETECTION & PREVENTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 283
TABLE 217 FRAUD DETECTION & PREVENTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 283
9.2.1.2.1 Transaction Fraud Analysis 283
9.2.1.2.2 Identity Theft Detection 284
9.2.1.2.3 Anti-money Laundering (AML) 284
9.2.1.3 Customer Onboarding & KYC 284
TABLE 218 CUSTOMER ONBOARDING & KYC: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 285
TABLE 219 CUSTOMER ONBOARDING & KYC: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 285
9.2.1.3.1 Customer Due Diligence 285
9.2.1.3.2 KYC Process Efficiency 286
9.2.1.3.3 Compliance Monitoring 286
9.2.1.4 Claims Processing 286
TABLE 220 CLAIMS PROCESSING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 287
TABLE 221 CLAIMS PROCESSING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 287
9.2.1.4.1 Insurance Claims Verification 287
9.2.1.4.2 Claims Settlement Efficiency 288
9.2.1.4.3 Fraudulent Claims Detection 288
9.2.1.5 Others 288
TABLE 222 OTHER BFSI APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 289
TABLE 223 OTHER BFSI APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 289
9.3 MANUFACTURING 290
9.3.1 PROCESS MINING OFFERS COMPREHENSIVE VIEW OF ENTIRE PRODUCTION CHAIN IN MANUFACTURING SECTOR 290
TABLE 224 PROCESS MINING MARKET, BY MANUFACTURING APPLICATION, 2018–2022 (USD MILLION) 290
TABLE 225 PROCESS MINING MARKET, BY MANUFACTURING APPLICATION, 2023–2028 (USD MILLION) 291
9.3.1.1 Production Optimization 291
TABLE 226 PRODUCTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 291
TABLE 227 PRODUCTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 292
9.3.1.1.1 Production Line Efficiency 292
9.3.1.1.2 Workforce Productivity 292
9.3.1.1.3 Equipment Utilization 293
9.3.1.2 Quality Control & Assurance 293
TABLE 228 QUALITY CONTROL & ASSURANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 293
TABLE 229 QUALITY CONTROL & ASSURANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 294
9.3.1.2.1 Defect Detection & Prevention 294
9.3.1.2.2 Compliance Monitoring 294
9.3.1.2.3 Root Cause Analysis 294
9.3.1.3 Supply Chain Management 295
TABLE 230 SUPPLY CHAIN MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 295
TABLE 231 SUPPLY CHAIN MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 296
9.3.1.3.1 Inventory Optimization 296
9.3.1.3.2 Supplier Performance Analysis 296
9.3.1.3.3 Demand Forecasting & Planning 297
9.3.1.4 Maintenance & Reliability 297
TABLE 232 MAINTENANCE & RELIABILITY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 297
TABLE 233 MAINTENANCE & RELIABILITY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 298
9.3.1.4.1 Predictive Maintenance 298
9.3.1.4.2 Asset Utilization Analysis 298
9.3.1.4.3 Downtime Reduction 299
9.3.1.5 Others 299
TABLE 234 OTHER MANUFACTURING APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 299
TABLE 235 OTHER MANUFACTURING APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 300
9.4 IT & ITES 300
9.4.1 EMPHASIS ON EMPOWERING ORGANIZATIONS TO NAVIGATE COMPLEXITIES OF IT SERVICE DELIVERY TO BOOST GROWTH 300
TABLE 236 PROCESS MINING MARKET, BY IT & ITES APPLICATION, 2018–2022 (USD MILLION) 301
TABLE 237 PROCESS MINING MARKET, BY IT & ITES APPLICATION, 2023–2028 (USD MILLION) 301
9.4.1.1 Software Development Lifecycle (SDLC) Analysis 301
TABLE 238 SOFTWARE DEVELOPMENT LIFECYCLE ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 302
TABLE 239 SOFTWARE DEVELOPMENT LIFECYCLE ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 302
9.4.1.1.1 Code Review & Optimization 302
9.4.1.1.2 Bug & Issue Tracking 303
9.4.1.1.3 Release Cycle Efficiency 303
9.4.1.2 IT Help & Desk Support 303
TABLE 240 IT HELP & DESK SUPPORT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 304
TABLE 241 IT HELP & DESK SUPPORT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 304
9.4.1.2.1 Ticket Resolution Time Analysis 304
9.4.1.2.2 Incident Trends & Patterns 305
9.4.1.2.3 Service Level Agreement (SLA) Compliance 305
9.4.1.3 IT Infrastructure Management 305
TABLE 242 IT INFRASTRUCTURE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 306
TABLE 243 IT INFRASTRUCTURE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 306
9.4.1.3.1 Network Performance Monitoring 306
9.4.1.3.2 Server Resource Utilization 307
9.4.1.3.3 IT Asset Inventory 307
9.4.1.4 Cybersecurity & Threat Detection 307
TABLE 244 CYBERSECURITY & THREAT DETECTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 308
TABLE 245 CYBERSECURITY & THREAT DETECTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 308
9.4.1.4.1 Intrusion Detection & Response 308
9.4.1.4.2 Security Incident Analysis 309
9.4.1.4.3 Compliance With Security Policies 309
9.4.1.5 Others 309
TABLE 246 OTHER IT & ITES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 310
TABLE 247 OTHER IT & ITES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 310
9.5 HEALTHCARE & LIFE SCIENCES 310
9.5.1 NEED FOR IMPROVING PATIENT CARE AND DRIVING INNOVATION TO SPUR ADOPTION OF PROCESS MINING SERVICES 310
TABLE 248 PROCESS MINING MARKET, BY HEALTHCARE & LIFE SCIENCES APPLICATION, 2018–2022 (USD MILLION) 311
TABLE 249 PROCESS MINING MARKET, BY HEALTHCARE & LIFE SCIENCES APPLICATION, 2023–2028 (USD MILLION) 311
9.5.1.1 Patient Care & Hospital Management 312
TABLE 250 PATIENT CARE & HOSPITAL MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 312
TABLE 251 PATIENT CARE & HOSPITAL MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 312
9.5.1.1.1 Patient Journey Analysis 313
9.5.1.1.2 Resource Allocation Optimization 313
9.5.1.1.3 Billing & Claims Processing 313
9.5.1.2 Clinical Trials Optimization 314
TABLE 252 CLINICAL TRIALS OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 314
TABLE 253 CLINICAL TRIALS OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 314
9.5.1.2.1 Trial Enrollment Efficiency 315
9.5.1.2.2 Adverse Event Analysis 315
9.5.1.2.3 Drug Development Timelines 315
9.5.1.3 Electronic Health Records (EHR) Analysis 316
TABLE 254 ELECTRONIC HEALTH RECORDS ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 316
TABLE 255 ELECTRONIC HEALTH RECORDS ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 316
9.5.1.3.1 EHR Data Accuracy 317
9.5.1.3.2 Regulatory Compliance 317
9.5.1.3.3 Patient Outcome Improvement 317
9.5.1.4 Supply Chain & Pharmaceutical Manufacturing 318
TABLE 256 SUPPLY CHAIN & PHARMACEUTICAL MANUFACTURING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 318
TABLE 257 SUPPLY CHAIN & PHARMACEUTICAL MANUFACTURING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 318
9.5.1.4.1 Pharmaceutical Production Optimization 319
9.5.1.4.2 Drug Traceability 319
9.5.1.4.3 Inventory Management 319
9.5.1.5 Others 320
TABLE 258 OTHER HEALTHCARE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 320
TABLE 259 OTHER HEALTHCARE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 320
9.6 RETAIL & ECOMMERCE 321
9.6.1 RISING IMPORTANCE OF IDENTIFYING CUSTOMER PATTERNS AND PREFERENCES TO PROPEL MARKET 321
TABLE 260 PROCESS MINING MARKET, BY RETAIL & ECOMMERCE APPLICATION, 2018–2022 (USD MILLION) 321
TABLE 261 PROCESS MINING MARKET, BY RETAIL & ECOMMERCE APPLICATION, 2023–2028 (USD MILLION) 322
9.6.1.1 Customer Experience Enhancement 322
TABLE 262 CUSTOMER EXPERIENCE ENHANCEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 322
TABLE 263 CUSTOMER EXPERIENCE ENHANCEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 323
9.6.1.1.1 Customer Journey Mapping 323
9.6.1.1.2 Personalization & Recommendations 323
9.6.1.1.3 Cart Abandonment Analysis 323
9.6.1.2 Inventory & Stock Management 324
TABLE 264 INVENTORY & STOCK MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 324
TABLE 265 INVENTORY & STOCK MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 325
9.6.1.2.1 Stock-level Optimization 325
9.6.1.2.2 Stock Demand Forecasting 325
9.6.1.2.3 Shelf Space Optimization 326
9.6.1.3 Order Fulfillment & Logistics 326
TABLE 266 ORDER FULFILLMENT & LOGISTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 326
TABLE 267 ORDER FULFILLMENT & LOGISTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 327
9.6.1.3.1 Order Process Efficiency 327
9.6.1.3.2 Delivery Time Optimization 327
9.6.1.3.3 Returns Management 328
9.6.1.4 Pricing & Promotion Strategy 328
TABLE 268 PRICING & PROMOTION STRATEGY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 328
TABLE 269 PRICING & PROMOTION STRATEGY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 329
9.6.1.4.1 Dynamic Pricing Analysis 329
9.6.1.4.2 Promotion Effectiveness 329
9.6.1.4.3 Profit Margin Optimization 330
9.6.1.5 Others 330
TABLE 270 OTHER RETAIL & ECOMMERCE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 330
TABLE 271 OTHER RETAIL & ECOMMERCE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 331
9.7 ENERGY & UTILITIES 331
9.7.1 PROCESS MINING ENHANCES SUPPLY CHAIN AND MAINTENANCE PROCEDURES IN ENERGY & UTILITIES SECTOR 331
TABLE 272 PROCESS MINING MARKET, BY ENERGY & UTILITIES APPLICATION, 2018–2022 (USD MILLION) 332
TABLE 273 PROCESS MINING MARKET, BY ENERGY & UTILITIES APPLICATION, 2023–2028 (USD MILLION) 332
9.7.1.1 Energy Consumption Analysis 332
TABLE 274 ENERGY CONSUMPTION ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 333
TABLE 275 ENERGY CONSUMPTION ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 333
9.7.1.1.1 Energy Efficiency Improvement 333
9.7.1.1.2 Energy Demand Forecasting 334
9.7.1.1.3 Renewable Energy Integration 334
9.7.1.2 Asset Management & Predictive Maintenance 334
TABLE 276 ASSET MANAGEMENT & PREDICTIVE MAINTENANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 335
TABLE 277 ASSET MANAGEMENT & PREDICTIVE MAINTENANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 335
9.7.1.2.1 Equipment Reliability Analysis 336
9.7.1.2.2 Asset Performance Optimization 336
9.7.1.2.3 Grid Resilience Enhancement 336
9.7.1.3 Grid & Distribution Optimization 337
TABLE 278 GRID & DISTRIBUTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 337
TABLE 279 GRID & DISTRIBUTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 338
9.7.1.3.1 Grid Performance Analysis 338
9.7.1.3.2 Distribution Network Efficiency 338
9.7.1.3.3 Smart Grid Implementation 339
9.7.1.4 Environmental Compliance 339
TABLE 280 ENVIRONMENTAL COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 340
TABLE 281 ENVIRONMENTAL COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 340
9.7.1.4.1 Emissions Monitoring & Reporting 340
9.7.1.4.2 Regulatory Compliance 341
9.7.1.4.3 Sustainability Initiatives 341
9.7.1.5 Others 341
TABLE 282 OTHER ENERGY & UTILITIES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 342
TABLE 283 OTHER ENERGY & UTILITIES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 342
9.8 TRANSPORTATION & LOGISTICS 342
9.8.1 GROWING DEMAND FOR MORE AGILE AND RESPONSIVE SUPPLY CHAIN TO DRIVE MARKET 342
TABLE 284 PROCESS MINING MARKET, BY TRANSPORTATION & LOGISTICS APPLICATION, 2018–2022 (USD MILLION) 343
TABLE 285 PROCESS MINING MARKET, BY TRANSPORTATION & LOGISTICS APPLICATION, 2023–2028 (USD MILLION) 343
9.8.1.1 Route Optimization 344
TABLE 286 ROUTE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 344
TABLE 287 ROUTE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 344
9.8.1.1.1 Transportation Route Efficiency 345
9.8.1.1.2 Delivery Time Monitoring 345
9.8.1.1.3 Fleet Management 345
9.8.1.2 Inventory & Warehouse Management 346
TABLE 288 INVENTORY & WAREHOUSE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 346
TABLE 289 INVENTORY & WAREHOUSE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 346
9.8.1.2.1 Inventory Turnover Optimization 347
9.8.1.2.2 Warehouse Efficiency 347
9.8.1.2.3 Demand Forecasting 347
9.8.1.3 Logistics Visibility & Tracking 348
TABLE 290 LOGISTICS VISIBILITY & TRACKING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 348
TABLE 291 LOGISTICS VISIBILITY & TRACKING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 349
9.8.1.3.1 Supply Chain Visibility 349
9.8.1.3.2 Carrier Performance Analysis 349
9.8.1.3.3 Last-mile Delivery Optimization 350
9.8.1.4 Safety & Compliance 350
TABLE 292 SAFETY & COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 351
TABLE 293 SAFETY & COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 351
9.8.1.4.1 Driver Safety Monitoring 351
9.8.1.4.2 Regulatory Compliance 352
9.8.1.4.3 Incident & Accident Analysis 352
9.8.1.5 Others 352
TABLE 294 OTHER TRANSPORTATION & LOGISTICS APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 353
TABLE 295 OTHER TRANSPORTATION & LOGISTICS APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 353

9.9 GOVERNMENT & DEFENSE 353
9.9.1 PROCESS MINING SERVES AS CRITICAL TOOL FOR MAINTAINING OPERATIONAL INTEGRITY IN GOVERNMENT & DEFENSE SECTOR 353
TABLE 296 PROCESS MINING MARKET, BY GOVERNMENT & DEFENSE APPLICATION, 2018–2022 (USD MILLION) 354
TABLE 297 PROCESS MINING MARKET, BY GOVERNMENT & DEFENSE APPLICATION, 2023–2028 (USD MILLION) 354
9.9.1.1 Citizen Services Improvement 355
TABLE 298 CITIZEN SERVICES IMPROVEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 355
TABLE 299 CITIZEN SERVICES IMPROVEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 355
9.9.1.1.1 Government Service Efficiency 356
9.9.1.1.2 Citizen Experience Enhancement 356
9.9.1.1.3 Compliance Monitoring 356
9.9.1.2 Public Health & Safety 357
TABLE 300 PUBLIC HEALTH & SAFETY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 357
TABLE 301 PUBLIC HEALTH & SAFETY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 358
9.9.1.2.1 Emergency Response Optimization 358
9.9.1.2.2 Disease Surveillance 358
9.9.1.2.3 Traffic Management 359
9.9.1.3 Regulatory Compliance & Auditing 359
TABLE 302 REGULATORY COMPLIANCE & AUDITING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 360
TABLE 303 REGULATORY COMPLIANCE & AUDITING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 360
9.9.1.3.1 Audit Trail Analysis 360
9.9.1.3.2 Data Privacy Compliance 361
9.9.1.3.3 Regulatory Reporting 361
9.9.1.4 Others 361
TABLE 304 OTHER GOVERNMENT & DEFENSE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 362
TABLE 305 OTHER GOVERNMENT & DEFENSE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 362
9.10 EDUCATION 362
9.10.1 NEED FOR INSTITUTIONS TO MEET NECESSARY BENCHMARKS AND MAINTAIN HIGH STANDARD OF EDUCATION TO PROPEL USE OF PROCESS MINING STRATEGIES 362
TABLE 306 PROCESS MINING MARKET, BY EDUCATION APPLICATION, 2018–2022 (USD MILLION) 363
TABLE 307 PROCESS MINING MARKET, BY EDUCATION APPLICATION, 2023–2028 (USD MILLION) 363
9.10.1.1 Student Lifecycle Management 364
TABLE 308 STUDENT LIFECYCLE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 364
TABLE 309 STUDENT LIFECYCLE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 364
9.10.1.1.1 Enrollment Process Optimization 365
9.10.1.1.2 Academic Performance Analysis 365
9.10.1.1.3 Student Support Services 365
9.10.1.2 Curriculum & Course Optimization 366
TABLE 310 CURRICULUM & COURSE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 366
TABLE 311 CURRICULUM & COURSE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 367
9.10.1.2.1 Curriculum Design Efficiency 367
9.10.1.2.2 Course Enrollment Analysis 367
9.10.1.2.3 Learning Outcome Improvement 368
9.10.1.3 Resource Allocation 368
TABLE 312 RESOURCE ALLOCATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 369
TABLE 313 RESOURCE ALLOCATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 369
9.10.1.3.1 Faculty Workload Balancing 369
9.10.1.3.2 Infrastructure Utilization 370
9.10.1.3.3 Budget Allocation Efficiency 370
9.10.1.4 Others 370
TABLE 314 OTHER EDUCATION APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 371
TABLE 315 OTHER EDUCATION APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 371
9.11 OTHER VERTICALS 371
TABLE 316 OTHER VERTICALS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 372
TABLE 317 OTHER VERTICALS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 372
10 PROCESS MINING MARKET, BY REGION 373
10.1 INTRODUCTION 374
FIGURE 43 NORTH AMERICA TO REGISTER HIGHEST GROWTH DURING FORECAST PERIOD 374
FIGURE 44 US TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 375
TABLE 318 PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION) 375
TABLE 319 PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION) 375
10.2 NORTH AMERICA 376
10.2.1 NORTH AMERICA: PROCESS MINING MARKET DRIVERS 376
10.2.2 NORTH AMERICA: RECESSION IMPACT 376
FIGURE 45 NORTH AMERICA: PROCESS MINING MARKET SNAPSHOT 377
TABLE 320 NORTH AMERICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 378
TABLE 321 NORTH AMERICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 378
TABLE 322 NORTH AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 378
TABLE 323 NORTH AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 379
TABLE 324 NORTH AMERICA: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION) 379
TABLE 325 NORTH AMERICA: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION) 379
TABLE 326 NORTH AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION) 380
TABLE 327 NORTH AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION) 380
TABLE 328 NORTH AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION) 381
TABLE 329 NORTH AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION) 381
TABLE 330 NORTH AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 382
TABLE 331 NORTH AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 382
TABLE 332 NORTH AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 383
TABLE 333 NORTH AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 383
10.2.3 US 383
10.2.3.1 Rising demand for process mining solutions to contribute to market growth 383
TABLE 334 US: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 384
TABLE 335 US: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 384
10.2.4 CANADA 384
10.2.4.1 Growing adoption of insurance solutions by enterprises to drive market 384
TABLE 336 CANADA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 385
TABLE 337 CANADA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 385
10.3 EUROPE 385
10.3.1 EUROPE: PROCESS MINING MARKET DRIVERS 386
10.3.2 EUROPE: RECESSION IMPACT 386
FIGURE 46 EUROPE: PROCESS MINING MARKET SNAPSHOT 387
TABLE 338 EUROPE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 387
TABLE 339 EUROPE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 388
TABLE 340 EUROPE: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 388
TABLE 341 EUROPE: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 388
TABLE 342 EUROPE: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION) 389
TABLE 343 EUROPE: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION) 389
TABLE 344 EUROPE: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION) 389
TABLE 345 EUROPE: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION) 390
TABLE 346 EUROPE: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION) 390
TABLE 347 EUROPE: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION) 391
TABLE 348 EUROPE: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 391
TABLE 349 EUROPE: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 392
TABLE 350 EUROPE: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 392
TABLE 351 EUROPE: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 393
10.3.3 UK 393
10.3.3.1 Surge in demand for operational efficiency and streamlined business processes across diverse industries to drive growth 393
TABLE 352 UK: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 394
TABLE 353 UK: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 394
10.3.4 GERMANY 394
10.3.4.1 Growing emphasis on data-driven decision-making and actionable insights to boost market 394
TABLE 354 GERMANY: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 395
TABLE 355 GERMANY: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 395
10.3.5 FRANCE 395
10.3.5.1 Robust combination of economic stability and growing awareness regarding transformative potential of process optimization to drive adoption of process mining technologies 395
TABLE 356 FRANCE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 396
TABLE 357 FRANCE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 396
10.3.6 ITALY 396
10.3.6.1 Need for identifying and addressing inefficiencies in business processes to spur market expansion 396
TABLE 358 ITALY: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 397
TABLE 359 ITALY: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 397
10.3.7 SPAIN 397
10.3.7.1 Rising emphasis on recognizing importance of optimizing operational processes to strengthen use of process mining technologies 397
TABLE 360 SPAIN: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 398
TABLE 361 SPAIN: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 398
10.3.8 NETHERLANDS 398
10.3.8.1 Need for continuous improvement in businesses to fuel adoption of process mining solutions 398
TABLE 362 NETHERLANDS: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 399
TABLE 363 NETHERLANDS: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 399
10.3.9 REST OF EUROPE 399
TABLE 364 REST OF EUROPE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 400
TABLE 365 REST OF EUROPE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 400
10.4 ASIA PACIFIC 400
10.4.1 ASIA PACIFIC: PROCESS MINING MARKET DRIVERS 401
10.4.2 ASIA PACIFIC: RECESSION IMPACT 401
TABLE 366 ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 401
TABLE 367 ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 402
TABLE 368 ASIA PACIFIC: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 402
TABLE 369 ASIA PACIFIC: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 402
TABLE 370 ASIA PACIFIC: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION) 403
TABLE 371 ASIA PACIFIC: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION) 403
TABLE 372 ASIA PACIFIC: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION) 403
TABLE 373 ASIA PACIFIC: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION) 404
TABLE 374 ASIA PACIFIC: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION) 404
TABLE 375 ASIA PACIFIC: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION) 405
TABLE 376 ASIA PACIFIC: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 405
TABLE 377 ASIA PACIFIC: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 406
TABLE 378 ASIA PACIFIC: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 406
TABLE 379 ASIA PACIFIC: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 407
10.4.3 CHINA 407
10.4.3.1 Rising emphasis on enhancing operational efficiency and gaining competitive edge to drive market 407
TABLE 380 CHINA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 408
TABLE 381 CHINA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 408
10.4.4 INDIA 408
10.4.4.1 Growing awareness among businesses regarding potential benefits and transparency of process mining technologies to boost market 408
TABLE 382 INDIA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 409
TABLE 383 INDIA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 409
10.4.5 JAPAN 409
10.4.5.1 Rising demand to streamline production processes to leverage process mining solutions 409
TABLE 384 JAPAN: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 410
TABLE 385 JAPAN: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 410
10.4.6 SOUTH KOREA 410
10.4.6.1 Increasing investments in advanced analytics and artificial intelligence to drive growth of market 410
TABLE 386 SOUTH KOREA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 411
TABLE 387 SOUTH KOREA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 411
10.4.7 SINGAPORE 411
10.4.7.1 Increasing government initiatives and rising use of data analytics to contribute to market growth 411
TABLE 388 SINGAPORE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 412
TABLE 389 SINGAPORE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 412
10.4.8 AUSTRALIA & NEW ZEALAND 412
10.4.8.1 Strong focus on digital transformation to encourage market expansion 412
TABLE 390 AUSTRALIA & NEW ZEALAND: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 413
TABLE 391 AUSTRALIA & NEW ZEALAND: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 413
10.4.9 REST OF ASIA PACIFIC 413
TABLE 392 REST OF ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 414
TABLE 393 REST OF ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 414
10.5 MIDDLE EAST & AFRICA 414
10.5.1 MIDDLE EAST & AFRICA: PROCESS MINING MARKET DRIVERS 415
10.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 415
TABLE 394 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 416
TABLE 395 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 416
TABLE 396 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 416
TABLE 397 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 417
TABLE 398 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION) 417
TABLE 399 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION) 417
TABLE 400 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION) 418
TABLE 401 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION) 418
TABLE 402 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION) 419
TABLE 403 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION) 419
TABLE 404 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 420
TABLE 405 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 420
TABLE 406 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 421
TABLE 407 MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 421
10.5.3 SAUDI ARABIA 421
10.5.3.1 Government’s commitment to digital transformation and innovation to drive market growth 421
TABLE 408 SAUDI ARABIA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 422
TABLE 409 SAUDI ARABIA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 422
10.5.4 UAE 422
10.5.4.1 Increased investments by governments in emerging technologies to boost market growth 422
TABLE 410 UAE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 423
TABLE 411 UAE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 423
10.5.5 SOUTH AFRICA 423
10.5.5.1 Growing recognition of data-driven decision-making to encourage adoption of process mining solutions 423
TABLE 412 SOUTH AFRICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 424
TABLE 413 SOUTH AFRICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 424
10.5.6 TURKEY 425
10.5.6.1 Expansion of telecommunications sector to create opportunities for process mining market players 425
TABLE 414 TURKEY: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 425
TABLE 415 TURKEY: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 425
10.5.7 REST OF MIDDLE EAST & AFRICA 426
TABLE 416 REST OF MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 426
TABLE 417 REST OF MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 426
10.6 LATIN AMERICA 427
10.6.1 LATIN AMERICA: PROCESS MINING MARKET DRIVERS 427
10.6.2 LATIN AMERICA: RECESSION IMPACT 428
TABLE 418 LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 428
TABLE 419 LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 428
TABLE 420 LATIN AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 429
TABLE 421 LATIN AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 429
TABLE 422 LATIN AMERICA: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION) 430
TABLE 423 LATIN AMERICA: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION) 430
TABLE 424 LATIN AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION) 430
TABLE 425 LATIN AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION) 431
TABLE 426 LATIN AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION) 431
TABLE 427 LATIN AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION) 432
TABLE 428 LATIN AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 432
TABLE 429 LATIN AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 433
TABLE 430 LATIN AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 433
TABLE 431 LATIN AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 433
10.6.3 BRAZIL 434
10.6.3.1 Growing investments in technology infrastructure to bolster popularity of process mining technologies 434
TABLE 432 BRAZIL: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 434
TABLE 433 BRAZIL: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 434
10.6.4 MEXICO 435
10.6.4.1 Rapid growth of venture capital ecosystem to encourage start-ups to adopt process mining technologies 435
TABLE 434 MEXICO: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 435
TABLE 435 MEXICO: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 435
10.6.5 ARGENTINA 436
10.6.5.1 Growing awareness among industries regarding benefits of adopting process mining solutions to boost market 436
TABLE 436 ARGENTINA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 436
TABLE 437 ARGENTINA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 436
10.6.6 REST OF LATIN AMERICA 437
TABLE 438 REST OF LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 437
TABLE 439 REST OF LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 437
11 COMPETITIVE LANDSCAPE 438
11.1 OVERVIEW 438
11.2 STRATEGIES ADOPTED BY KEY PLAYERS 438
TABLE 440 STRATEGIES ADOPTED BY KEY PROCESS MINING VENDORS 438
11.3 REVENUE ANALYSIS FOR KEY PLAYERS 440
FIGURE 47 BUSINESS SEGMENT REVENUE ANALYSIS, 2018–2022 (USD BILLION) 440
11.4 MARKET SHARE ANALYSIS 441
FIGURE 48 MARKET SHARE ANALYSIS FOR KEY PLAYERS, 2022 441
TABLE 441 PROCESS MINING MARKET: INTENSITY OF COMPETITIVE RIVALRY 442
11.5 BRAND/PRODUCT COMPARATIVE ANALYSIS 444
11.5.1 BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS DISCOVERY SOFTWARE 444
FIGURE 49 BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS DISCOVERY SOFTWARE 444
11.5.1.1 Appian 445
11.5.1.2 UiPath 445
11.5.1.3 Automation Anywhere 445
11.5.1.4 Nintex 445
11.5.2 BRAND/PRODUCT COMPARATIVE ANALYSIS, BY CONFORMANCE CHECKING SOFTWARE 446
FIGURE 50 BRAND/PRODUCT COMPARATIVE ANALYSIS, BY CONFORMANCE CHECKING SOFTWARE 446
11.5.2.1 Celonis 447
11.5.2.2 Software AG 447
11.5.2.3 QPR Software 447
11.5.2.4 Workfellow 447
11.5.3 BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS ENHANCEMENT & OPTIMIZATION SOFTWARE 448
FIGURE 51 BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS ENHANCEMENT & OPTIMIZATION SOFTWARE 448
11.5.3.1 Apromore 449
11.5.3.2 Mehrwerk 449
11.5.3.3 Skan.ai 449
11.5.3.4 Pegasystems 449
11.6 COMPANY EVALUATION MATRIX, 2022 450
11.6.1 STARS 450
11.6.2 EMERGING LEADERS 450
11.6.3 PERVASIVE PLAYERS 450
11.6.4 PARTICIPANTS 450
FIGURE 52 COMPANY EVALUATION MATRIX FOR KEY PLAYERS, 2022 451
11.6.5 COMPANY FOOTPRINT 452
TABLE 442 PRODUCT FOOTPRINT (17 COMPANIES) 452
TABLE 443 COMPANY FOOTPRINT, BY MINING ALGORITHM (17 COMPANIES) 453
TABLE 444 COMPANY FOOTPRINT, BY REGION (17 COMPANIES) 454
TABLE 445 OVERALL FOOTPRINT (17 COMPANIES) 455
TABLE 446 OVERALL PRODUCT FOOTPRINT ANALYSIS, 2023 456
11.7 START-UP/SME EVALUATION MATRIX, 2022 457
11.7.1 PROGRESSIVE COMPANIES 457
11.7.2 RESPONSIVE COMPANIES 457
11.7.3 DYNAMIC COMPANIES 457
11.7.4 STARTING BLOCKS 457
FIGURE 53 START-UP/SME EVALUATION MATRIX, 2022 458
11.7.5 COMPETITIVE BENCHMARKING 458
TABLE 447 DETAILED LIST OF START-UPS/SMES 458
TABLE 448 COMPETITIVE BENCHMARKING OF START-UPS/SMES 460
11.8 VALUATION AND FINANCIAL METRICS OF KEY PROCESS MINING VENDORS 461
FIGURE 54 EV/EBITDA OF KEY PROCESS MINING VENDORS 461
FIGURE 55 YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK BETA OF KEY PROCESS MINING VENDORS 461
11.9 COMPETITIVE SCENARIO AND TRENDS 462
11.9.1 PRODUCT LAUNCHES & ENHANCEMENTS 462
TABLE 449 PRODUCT LAUNCHES & ENHANCEMENTS, 2022–2023 462
11.9.2 DEALS 464
TABLE 450 DEALS, 2019–2023 464
12 COMPANY PROFILES 467
12.1 INTRODUCTION 467
(Business overview, Products/Solutions/Services offered, Recent developments & MnM View)*
12.2 KEY PLAYERS 467
12.2.1 IBM 467
TABLE 451 IBM: BUSINESS OVERVIEW 467
FIGURE 56 IBM: COMPANY SNAPSHOT 468
TABLE 452 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 468
TABLE 453 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 469
TABLE 454 IBM: DEALS 469
12.2.2 ABBYY 471
TABLE 455 ABBYY: BUSINESS OVERVIEW 471
TABLE 456 ABBYY: PRODUCTS/SOLUTIONS/SERVICES OFFERED 471
TABLE 457 ABBYY: PRODUCT LAUNCHES AND ENHANCEMENTS 472
TABLE 458 ABBYY: DEALS 472
12.2.3 CELONIS 474
TABLE 459 CELONIS: BUSINESS OVERVIEW 474
TABLE 460 CELONIS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 474
TABLE 461 CELONIS: PRODUCT LAUNCHES AND ENHANCEMENTS 475
TABLE 462 CELONIS: DEALS 476
12.2.4 UIPATH 478
TABLE 463 UIPATH: BUSINESS OVERVIEW 478
FIGURE 57 UIPATH: COMPANY SNAPSHOT 479
TABLE 464 UIPATH: PRODUCTS/SOLUTIONS/SERVICES OFFERED 479
TABLE 465 UIPATH: PRODUCT LAUNCHES AND ENHANCEMENTS 480
TABLE 466 UIPATH: DEALS 481
12.2.5 SOFTWARE AG 482
TABLE 467 SOFTWARE AG: BUSINESS OVERVIEW 482
FIGURE 58 SOFTWARE AG: COMPANY SNAPSHOT 483
TABLE 468 SOFTWARE AG: PRODUCTS/SOLUTIONS/SERVICES OFFERED 483
TABLE 469 SOFTWARE AG: PRODUCT LAUNCHES AND ENHANCEMENTS 484
TABLE 470 SOFTWARE AG: DEALS 484
12.2.6 SAP SIGNAVIO 486
TABLE 471 SAP SIGNAVIO: BUSINESS OVERVIEW 486
TABLE 472 SAP SIGNAVIO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 486
TABLE 473 SAP SIGNAVIO: PRODUCT LAUNCHES AND ENHANCEMENTS 487
TABLE 474 SAP SIGNAVIO: DEALS 488
12.2.7 MICROSOFT 489
TABLE 475 MICROSOFT: BUSINESS OVERVIEW 489
FIGURE 59 MICROSOFT: COMPANY SNAPSHOT 490
TABLE 476 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 490
TABLE 477 MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS 491
TABLE 478 MICROSOFT: DEALS 491
12.2.8 QPR SOFTWARE 492
TABLE 479 QPR SOFTWARE: BUSINESS OVERVIEW 492
FIGURE 60 QPR SOFTWARE: COMPANY SNAPSHOT 493
TABLE 480 QPR SOFTWARE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 493
TABLE 481 QPR SOFTWARE: PRODUCT LAUNCHES AND ENHANCEMENTS 494
TABLE 482 QPR SOFTWARE: DEALS 494
12.2.9 PEGASYSTEMS 495
TABLE 483 PEGASYSTEMS: BUSINESS OVERVIEW 495
FIGURE 61 PEGASYSTEMS: COMPANY SNAPSHOT 496
TABLE 484 PEGASYSTEMS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 496
TABLE 485 PEGASYSTEMS: PRODUCT LAUNCHES AND ENHANCEMENTS 497
TABLE 486 PEGASYSTEMS: DEALS 497
12.2.10 APPIAN 498
TABLE 487 APPIAN: BUSINESS OVERVIEW 498
FIGURE 62 APPIAN: COMPANY SNAPSHOT 499
TABLE 488 APPIAN: PRODUCTS/SOLUTIONS/SERVICES OFFERED 499
TABLE 489 APPIAN: PRODUCT LAUNCHES AND ENHANCEMENTS 500
TABLE 490 APPIAN: DEALS 500
12.2.11 SOROCO 501
12.2.12 MEHRWERK 501
12.2.13 KOFAX 502
12.2.14 IGRAFX 503
12.2.15 NINTEX 504
12.2.16 AUTOMATION ANYWHERE 505
12.2.17 HYLAND SOFTWARE 506
*Details on Business overview, Products/Solutions/Services offered, Recent developments & MnM View might not be captured in case of unlisted companies.
12.3 START-UPS/SMES 507
12.3.1 APROMORE 507
12.3.2 FLUXICON 508
12.3.3 BUSINESS OPTIX 509
12.3.4 STEREOLOGIC 510
12.3.5 WORKSOFT 511
12.3.6 DATAPOLIS 512
12.3.7 INVERBIS ANALYTICS 513
12.3.8 SKAN.AI 514
12.3.9 MINDZIE 515
12.3.10 CYCLONE ROBOTICS 516
12.3.11 UPFLUX 516
12.3.12 PUZZLEDATA 517
12.3.13 KYP.AI 518
12.3.14 WORKFELLOW 519
13 ADJACENT AND RELATED MARKETS 520
13.1 INTRODUCTION 520
13.2 BUSINESS PROCESS MANAGEMENT (BPM) MARKET 520
13.2.1 MARKET DEFINITION 520
13.2.2 MARKET OVERVIEW 520
13.2.2.1 Business process management market, by component 520
TABLE 491 BUSINESS PROCESS MANAGEMENT MARKET, BY COMPONENT, 2018–2025 (USD MILLION) 521
13.2.2.2 Business process management market, by business function 521
TABLE 492 BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 521
13.2.2.3 Business process management market, by deployment mode 522
TABLE 493 BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT TYPE, 2018–2025 (USD MILLION) 522
13.2.2.4 Business process management market, by organization size 522
TABLE 494 BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 522
13.2.2.5 Business process management market, by industry 522
TABLE 495 BUSINESS PROCESS MANAGEMENT MARKET, BY INDUSTRY, 2018–2025 (USD MILLION) 523
13.2.2.6 Business process management market, by region 523
TABLE 496 BUSINESS PROCESS MANAGEMENT MARKET, BY REGION, 2018–2025 (USD MILLION) 523
13.3 BUSINESS INTELLIGENCE MARKET 524
13.3.1 MARKET DEFINITION 524
13.3.2 MARKET OVERVIEW 524
13.3.2.1 Business intelligence market, by component 524
TABLE 497 BUSINESS INTELLIGENCE MARKET, BY COMPONENT, 2016–2019 (USD MILLION) 524
TABLE 498 BUSINESS INTELLIGENCE MARKET, BY COMPONENT, 2019–2025 (USD MILLION) 525
13.3.2.2 Business intelligence market, by deployment mode 525
TABLE 499 BUSINESS INTELLIGENCE MARKET, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) 525
TABLE 500 BUSINESS INTELLIGENCE MARKET, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION) 525
13.3.2.3 Business intelligence market, by organization size 526
TABLE 501 BUSINESS INTELLIGENCE MARKET, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 526
TABLE 502 BUSINESS INTELLIGENCE MARKET, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION) 526
13.3.2.4 Business intelligence market, by business function 526
TABLE 503 BUSINESS INTELLIGENCE MARKET, BY BUSINESS FUNCTION, 2016–2019 (USD MILLION) 527
TABLE 504 BUSINESS INTELLIGENCE MARKET, BY BUSINESS FUNCTION, 2019–2025 (USD MILLION) 527
13.3.2.5 Business intelligence market, by industry vertical 527
TABLE 505 BUSINESS INTELLIGENCE MARKET, BY INDUSTRY VERTICAL, 2016–2019 (USD MILLION) 528
TABLE 506 BUSINESS INTELLIGENCE MARKET, BY INDUSTRY VERTICAL, 2019–2025 (USD MILLION) 528
13.3.2.6 Business intelligence market, by region 529
TABLE 507 BUSINESS INTELLIGENCE MARKET, BY REGION, 2016–2019 (USD MILLION) 529
TABLE 508 BUSINESS INTELLIGENCE MARKET, BY REGION, 2019–2025 (USD MILLION) 529
14 APPENDIX 530
14.1 DISCUSSION GUIDE 530
14.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 537
14.3 CUSTOMIZATION OPTIONS 539
14.4 RELATED REPORTS 539
14.5 AUTHOR DETAILS 540

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