カテゴリー： MarketsandMarkets, IT/電子, 世界

世界の次世代緊急応答システム市場（～2028年）：提供別（ハードウェア、ソフトウェア、サービス）、エンドユーザー別（PSAP、法執行機関、消防署、救急医療サービス、その他）、地域別

◆英語タイトル：Next Generation Emergency Response System Market by Offering (Hardware, Software, Services) by End User (PSAPs, Law Enforcement Agencies, Fire Departments, Emergency Medical Services, Other End Users) and Region - Global Forecast to 2028

MarketsandMarketsが発行した調査報告書（TC8955-24）◆商品コード：TC8955-24
◆発行会社（リサーチ会社）：MarketsandMarkets
◆発行日：2024年2月
◆ページ数：215
◆レポート形式：英語 / PDF
◆納品方法：Eメール（受注後24時間以内）
◆調査対象地域：グローバル
◆産業分野：IT
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Single User（1名様閲覧）USD4,950 ⇒換算￥742,500見積依頼/購入/質問フォーム
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Corporate License (全社内共有可)USD8,150 ⇒換算￥1,222,500見積依頼/購入/質問フォーム
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❖ レポートの概要 ❖

“次世代緊急応答システム市場規模は2023年の24億米ドルから2028年には33億米ドルに成長し、予測期間中のCAGRは7.0%になると予測”スマートフォンやウェアラブルなどのコネクテッドデバイスの普及は、緊急応答の改善に利用できる豊富なデータを生み出しています。次世代システムは、これらのデバイスと統合することで、困っている人の位置や状態に関する情報をリアルタイムで収集することができ、状況認識の向上や対応努力の指針に役立ちます。

“サービス別では、マネージドサービス分野が予測期間中に最も高いCAGRで成長する見込み”
マネージドサービスの利用は、次世代緊急応答システムの文脈で重要な促進要因として顕在化し、機関が緊急事態に立ち向かう方法を変革します。このようなクラウドベースのソリューションが提供する比類のないスケーラビリティにより、緊急事態のシナリオの変化に合わせてコンピュータリソースを迅速に調整することができます。世界中に冗長化されたデータセンターを持つマネージド・サービスは、本質的に信頼性が高く、可用性が高いため、重要な時に継続的なアクセスと応答性が保証されます。クラウドベースのストレージ・ソリューションは、緊急時にリアルタイムで作成される膨大な量のデータのスムーズな管理とアーカイブを提供します。また、マネージド・サービスを利用することで、緊急応答要員がリアルタイムで協力・通信できるようになり、効率的な情報交換が促進されます。統合された分析ツールのおかげで、過去のデータから得られた洞察により、対応チームは将来の発生に備えることができます。サイバーセキュリティとコンプライアンスを重視するマネージド・サービスは、機密データを管理するための安全な環境を提供します。

“サービス別では、プロフェッショナルサービス分野が予測期間中に最大の市場規模を維持する見込み”
専門サービスの活用は、これらの重要なインフラの全体的な有効性と信頼性を高める上で極めて重要な役割を果たします。専門家のコンサルタントは、設計と実装の段階で貴重な洞察をもたらし、特定の地理的および人口統計的な考慮事項に合わせてソリューションを調整します。専門家が実施するトレーニング・プログラムは、緊急応答要員が最新技術を活用し、ベスト・プラクティスを遵守できるようにします。サイバーセキュリティとデータ保護は、定期的な監査とコンプライアンスチェックで最重要となり、進化する脅威から機密情報を保護します。専門家による評価によって促進される継続的な監視と改善は、システムの最適なパフォーマンスと新技術との統合を維持します。さらに、専門的なサービスは、戦略的なコミュニケーション・プランとアウトリーチ活動により、社会からの信頼と認知度を高めるコミュニティへの関与にまで及びます。

“予測期間中、アジア太平洋地域が最も高いCAGRで成長する見込み”
アジア太平洋地域の次世代緊急応答システム市場は、多くの要因によって急速に拡大しています。人工知能、モノのインターネット、リアルタイムのデータ分析などの技術の進歩により、緊急応答活動の効率と精度が向上しています。アジア太平洋地域の各国政府は、自然災害や事故の影響を最小限に抑える上でこれらのシステムが果たす重要な役割に対する認識の高まりに後押しされ、緊急応答インフラへの投資を積極的に行っています。アジア太平洋地域の自然災害に対する脆弱性は、堅牢で近代的な緊急応答ソリューションの重要性を強調しています。官民の協力や、スマートシティプログラムへのこれらの技術の組み込みが、市場の拡大に寄与しています。

本調査では、ソリューションベンダーからティア1企業まで、さまざまな産業専門家による洞察を掲載しています。主な内訳は以下の通り：
 企業別： ティア1-62%、ティア2-23%、ティア3-15%
 役職別 経営幹部-38%、ディレクターレベル-30%、その他-32%
 地域別 北米-40%、欧州-15%、APAC-35%、MEA-5%、中南米-5%

次世代緊急応答システム市場の主要プレーヤーは、Motorola Solutions（米国）、AT&T（米国）、Intrado（米国）、Hexagon（スウェーデン）、Esri（米国）、Sinch（スウェーデン）、Atos（フランス）、Comtech（米国）、 Zetron（米国）、Everbridge（米国）、Avaya（米国）、Cisco（米国）、RapidSOS（米国）、NGA（インド）、Convey 911（米国）、Boost Pro Systems（英国）、Simoco Wireless Solutions（英国）、SEON Group（ドイツ）、Carbyne（米国）、RapidDeploy（米国）などです。これらのプレイヤーは、次世代緊急応答システム市場での足跡を拡大するために、パートナーシップ、契約やコラボレーション、新製品の発売、製品の強化、買収などの様々な成長戦略を採用しています。

調査対象範囲
本レポートでは、次世代緊急応答システムの世界市場を、ハードウェア（スイッチング＆ルーティング機器、コールハンドリングシステム、ネットワークインフラ機器、その他ハードウェア）、ソフトウェア（コール管理ソフトウェア、ロケーションベースサービスソフトウェア、テキストメッセージングソフトウェア、マルチメディアサポートソフトウェア、その他ソフトウェア）、サービス（プロフェッショナルサービス（トレーニング＆サポートサービス、コンサルティング、インテグレーション）、マネージドサービス）、エンドユーザー（ 公共安全応答所（PSAP）、法執行機関、消防署、救急医療サービス、その他）、地域（北米、ヨーロッパ、アジア太平洋地域、中東・アフリカ、中南米）に分類しています。

レポートの主な利点
本レポートは、次世代緊急応答システム市場全体とサブセグメントにおける収益数の最も近い近似値に関する情報を提供することで、本市場における市場リーダー/新規参入者の助けとなるでしょう。本レポートは、利害関係者が競争状況を理解し、自社のビジネスをより良く位置づけ、適切な市場参入戦略を計画するための洞察を得るのに役立つものと思われます。本レポートは、関係者が市場の脈拍を理解し、主要な市場促進要因、阻害要因、課題、機会に関する情報を提供するのに役立ちます。

本レポートは、以下のポイントに関する洞察を提供します：
主要推進要因（通信インフラにおける技術進歩の増加、モノのインターネット（IoT）、スマートシティ、コネクテッドカー、ウェアラブルの普及、緊急通信強化のニーズの高まり）、阻害要因（コストとインフラの課題、データセキュリティとプライバシーの懸念）、機会（政府の取り組みと規制、クラウドコンピューティングの採用）、課題（サイバーセキュリティリスク、拡張性と柔軟性）の分析。
- 製品開発／イノベーション： 次世代緊急応答システム市場における今後の技術、研究開発活動、新製品・サービス発表に関する詳細な洞察。
- 市場開発： 有利な市場に関する包括的情報 - 本レポートでは、さまざまな地域の次世代緊急応答システム市場を分析しています。
- 市場の多様化： 次世代緊急応答システム市場における新製品＆サービス、未開拓の地域、最近の開発、投資に関する詳細な情報。
競合評価： Motorola Solutions社（米国）、AT&T社（米国）、Intrado社（米国）、Hexagon社（スウェーデン）、Esri社（米国）、Sinch社（スウェーデン）、Atos社（フランス）などの主要企業の市場シェア、成長戦略、サービス内容を詳細に評価、 Comtech（米国）、Zetron（米国）、Everbridge（米国）、Avaya（米国）、Cisco（米国）、RapidSOS（米国）、NGA（インド）、Convey 911（米国）、Boost Pro Systems（英国）、Simoco Wireless Solutions（英国）、SEON Group（ドイツ）、Carbyne（米国）、RapidDeploy（米国）など。

1 はじめに
2 調査方法
3 エグゼクティブサマリー
4 プレミアムインサイト
5 市場概要・産業動向
6 次世代緊急応答システム市場：提供別
7 次世代緊急応答システム市場：エンドユーザー別
8 次世代緊急応答システム市場：地域別
9 競争状況
10 企業プロファイル
11 隣接／関連市場
12 付録

❖ レポートの目次 ❖

1 INTRODUCTION 37
1.1 STUDY OBJECTIVES 37
1.2 MARKET DEFINITION 37
1.2.1 INCLUSIONS & EXCLUSIONS 38
1.3 STUDY SCOPE 38
1.3.1 MARKETS COVERED 38
FIGURE 1 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET SEGMENTATION 38
1.3.2 GEOGRAPHIC SCOPE 39
FIGURE 2 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: GEOGRAPHIC SCOPE 39
1.3.3 YEARS CONSIDERED 39
1.4 CURRENCY CONSIDERED 40
TABLE 1 USD EXCHANGE RATES, 2020–2022 40
1.5 STAKEHOLDERS 40
2 RESEARCH METHODOLOGY 41
2.1 RESEARCH DATA 41
FIGURE 3 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: RESEARCH DESIGN 41
2.1.1 SECONDARY DATA 42
2.1.1.1 Secondary sources 42
2.1.2 PRIMARY DATA 42
2.1.2.1 Primary interviews with experts 42
2.1.2.2 Breakdown of primaries 43
2.1.2.3 Primary sources 43
2.1.2.4 Key industry insights 44
2.2 MARKET SIZE ESTIMATION 44
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY-SIDE): REVENUE OF OFFERINGS IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 45
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND-SIDE): NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 45
2.2.1 TOP-DOWN APPROACH 46
FIGURE 6 TOP-DOWN APPROACH 46
2.2.2 BOTTOM-UP APPROACH 47
FIGURE 7 BOTTOM-UP APPROACH 47
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 48
FIGURE 8 DATA TRIANGULATION 48
TABLE 2 FACTOR ANALYSIS 49
2.4 RESEARCH ASSUMPTIONS 49
2.5 LIMITATIONS 50
2.6 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: RECESSION IMPACT 51
3 EXECUTIVE SUMMARY 52
FIGURE 9 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, 2021–2028 (USD MILLION) 52
FIGURE 10 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: REGIONAL SHARE, 2023 53
4 PREMIUM INSIGHTS 55
4.1 BRIEF OVERVIEW OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 55
FIGURE 11 GROWING ADOPTION OF CLOUD COMPUTING TO ACT AS OPPORTUNITY IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 55
4.2 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING AND COUNTRY 55
FIGURE 12 HARDWARE SEGMENT AND US TO ACCOUNT FOR DOMINANT SHARES IN NORTH AMERICA 55
4.3 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING AND TOP 3 COUNTRIES 56
FIGURE 13 HARDWARE SEGMENT AND CHINA TO DOMINATE MARKET IN ASIA PACIFIC 56
4.4 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER 56
FIGURE 14 PSAPS TO ACCOUNT FOR LARGEST SHARE 56
5 MARKET OVERVIEW AND INDUSTRY TRENDS 57
5.1 MARKET OVERVIEW 57
5.2 MARKET DYNAMICS 57
FIGURE 15 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 57
5.2.1 DRIVERS 58
5.2.1.1 Increased technological advancements in communication infrastructure 58
5.2.1.2 Proliferation of Internet of Things (IoT), smart cities, connected vehicles, and wearables 58
5.2.1.3 Growing need for enhanced emergency communication 58
5.2.2 RESTRAINTS 59
5.2.2.1 Cost and infrastructure challenges 59
5.2.2.2 Data security and privacy concerns 59
5.2.3 OPPORTUNITIES 59
5.2.3.1 Government initiatives and regulations 59
5.2.3.2 Adoption of cloud computing 60
5.2.4 CHALLENGES 60
5.2.4.1 Cybersecurity risks 60
5.2.4.2 Scalability and flexibility 60
5.3 INDUSTRY TRENDS 61
5.3.1 BRIEF HISTORY OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 61
FIGURE 16 BRIEF HISTORY OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM 61
5.3.1.1 2000–2010 61
5.3.1.2 2010–2020 61
5.3.1.3 2020–Present 62
5.3.2 VALUE CHAIN ANALYSIS 62
FIGURE 17 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: VALUE CHAIN ANALYSIS 63
5.3.3 ECOSYSTEM 63
FIGURE 18 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM ECOSYSTEM 64
TABLE 3 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: ECOSYSTEM 64
5.3.4 PATENT ANALYSIS 65
5.3.4.1 Methodology 65
FIGURE 19 LIST OF MAJOR PATENTS FOR NEXT-GENERATION EMERGENCY RESPONSE SYSTEM 65
TABLE 4 LIST OF MAJOR PATENTS 66
5.3.5 USE CASES 68
5.3.5.1 Cisco helped city of San Luis Potosi to improve physical security of citizens 68
5.3.5.2 Honeywell intelligently secured and transformed Pristina International Airport 68
5.3.5.3 Government of India used NEC biometric identification system for over one billion people 69
5.3.5.4 Secom eliminated need for manned guarding at speedy hire 69
5.3.5.5 Dublin Airport implemented ADT’s video management system 70
5.3.6 PRICING ANALYSIS 70
5.3.6.1 Average selling price trend of key players, by technology 70
FIGURE 20 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY HARDWARE 70
TABLE 5 AVERAGE SELLING PRICE OF KEY PLAYERS, BY HARDWARE 71
5.3.6.2 Indicative pricing analysis of next-generation emergency response systems, by offering 71
TABLE 6 INDICATIVE PRICING ANALYSIS OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEMS, BY OFFERING 71
5.3.7 TECHNOLOGY ANALYSIS 71
5.3.7.1 Key technologies 71
5.3.7.1.1 Internet of Things (IoT) 71
5.3.7.1.2 Geographic Information System (GIS) 72
5.3.7.1.3 AI & ML 72
5.3.7.2 Complementary technologies 72
5.3.7.2.1 Voice over Internet Protocol (VoIP) 72
5.3.7.2.2 5G 73
5.3.7.3 Adjacent technologies 73
5.3.7.3.1 Blockchain Technology 73
5.3.7.3.2 Edge Computing 73
5.3.8 PORTER’S FIVE FORCES ANALYSIS 74
TABLE 7 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: PORTER’S FIVE FORCES MODEL ANALYSIS 74
FIGURE 21 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: PORTER’S FIVE FORCES MODEL 74
5.3.8.1 Threat of new entrants 75
5.3.8.2 Threat of substitutes 75
5.3.8.3 Bargaining power of buyers 75
5.3.8.4 Bargaining power of suppliers 75
5.3.8.5 Intensity of competitive rivalry 75
5.3.9 BEST PRACTICES IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 75
5.3.10 CURRENT AND EMERGING BUSINESS MODELS 76
5.3.10.1 Traditional Model 76
5.3.10.2 Subscription Model 76
5.3.10.3 Data-as-a-service (DaaS) Model 76
5.3.10.4 Crowdsourcing Model 76
5.3.11 DISRUPTIONS IMPACTING BUYERS/CUSTOMERS IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 77
FIGURE 22 DISRUPTION TRENDS IMPACTING BUYERS/CUSTOMERS IN MARKET 77
5.3.12 KEY CONFERENCES & EVENTS IN 2024 77
TABLE 8 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: DETAILED LIST OF CONFERENCES & EVENTS 77
5.3.13 KEY STAKEHOLDERS & BUYING CRITERIA 78
5.3.13.1 Key stakeholders in buying process 78
FIGURE 23 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS 78
TABLE 9 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS (%) 78
5.3.13.2 Buying criteria 78
FIGURE 24 KEY BUYING CRITERIA FOR TOP THREE END USERS 78
TABLE 10 KEY BUYING CRITERIA FOR TOP THREE END USERS 79
5.3.14 FUTURE LANDSCAPE OF NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 79
5.3.14.1 Next-generation emergency response system technology roadmap till 2030 79
5.3.14.1.1 Short-term roadmap (2024–2026) 79
5.3.14.1.2 Mid-term roadmap (2026–2028) 79
5.3.14.1.3 Long-term roadmap (2028–2030) 80
5.3.15 REGULATORY LANDSCAPE 80
5.3.15.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 80
TABLE 11 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 80
TABLE 12 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 80
TABLE 13 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
TABLE 14 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
TABLE 15 LATIN AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
5.3.15.2 North America 82
5.3.15.2.1 US 82
5.3.15.2.2 Canada 82
5.3.15.3 Europe 82
5.3.15.4 Asia Pacific 83
5.3.15.4.1 South Korea 83
5.3.15.4.2 China 83
5.3.15.4.3 India 83
5.3.15.5 Middle East & Africa 83
5.3.15.5.1 UAE 83
5.3.15.5.2 KSA 83
5.3.15.6 Latin America 84
5.3.15.6.1 Brazil 84
5.3.15.6.2 Mexico 84
5.3.16 HS CODES 84
5.3.16.1 Export Scenario 84
TABLE 16 EXPORT SCENARIO FOR HS CODE: 851762, BY COUNTRY, 2020–2022 (USD THOUSAND) 84
5.3.16.2 Import Scenario 85
TABLE 17 IMPORT SCENARIO FOR HS CODE: 851762, BY COUNTRY, 2020–2022 (USD THOUSAND) 85
5.3.17 INVESTMENT AND FUNDING SCENARIO 85
6 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING 86
6.1 INTRODUCTION 87
FIGURE 25 HARDWARE SEGMENT TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD 87
TABLE 18 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 87
TABLE 19 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 88
6.1.1 OFFERING: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS 88
6.2 HARDWARE 88
6.2.1 GROWING NEED FOR ADVANCED EQUIPMENT TO DRIVE MARKET GROWTH 88
FIGURE 26 SWITCHING & ROUTING EQUIPMENT TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD 89
TABLE 20 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 89
TABLE 21 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 89
TABLE 22 HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 90
TABLE 23 HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 90
6.2.2 SWITCHING & ROUTING EQUIPMENT 90
TABLE 24 SWITCHING & ROUTING EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 91
TABLE 25 SWITCHING & ROUTING EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 91
6.2.3 CALL HANDLING SYSTEMS 91
TABLE 26 CALL HANDLING SYSTEMS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 92
TABLE 27 CALL HANDLING SYSTEMS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 92
6.2.4 NETWORK INFRASTRUCTURE EQUIPMENT 92
TABLE 28 NETWORK INFRASTRUCTURE EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 93
TABLE 29 NETWORK INFRASTRUCTURE EQUIPMENT: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 93
6.2.5 OTHER HARDWARE 93
TABLE 30 OTHER HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 94
TABLE 31 OTHER HARDWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 94
6.3 SOFTWARE 94
6.3.1 GROWING NEED FOR ADVANCED SOFTWARE TO DRIVE MARKET GROWTH 94
FIGURE 27 CALL MANAGEMENT SOFTWARE TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD 95
TABLE 32 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 95
TABLE 33 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 95
TABLE 34 SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 96
TABLE 35 SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 96
6.3.2 CALL MANAGEMENT SOFTWARE 96
TABLE 36 CALL MANAGEMENT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 97
TABLE 37 CALL MANAGEMENT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 97
6.3.3 LOCATION-BASED SERVICES SOFTWARE 97
TABLE 38 LOCATION-BASED SERVICES SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 98
TABLE 39 LOCATION-BASED SERVICES SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 98
6.3.4 TEXT MESSAGING SOFTWARE 98
TABLE 40 TEXT MESSAGING SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 99
TABLE 41 TEXT MESSAGING SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 99
6.3.5 MULTIMEDIA SUPPORT SOFTWARE 99
TABLE 42 MULTIMEDIA SUPPORT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 100
TABLE 43 MULTIMEDIA SUPPORT SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 100
6.3.6 OTHER SOFTWARE 100
TABLE 44 OTHER SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 101
TABLE 45 OTHER SOFTWARE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 101
6.4 SERVICES 101
6.4.1 INCREASING DEMAND FOR EFFICIENT AND RELIABLE SERVICES TO DRIVE MARKET GROWTH 101
FIGURE 28 PROFESSIONAL SERVICES TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD 102
TABLE 46 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 102
TABLE 47 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 102
TABLE 48 SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 103
TABLE 49 SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 103
6.4.2 PROFESSIONAL SERVICES 103
FIGURE 29 CONSULTING SERVICES SEGMENT TO DOMINATE NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DURING FORECAST PERIOD 104
TABLE 50 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 104
TABLE 51 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 104
TABLE 52 PROFESSIONAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 105
TABLE 53 PROFESSIONAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 105
6.4.2.1 Training & Support Services 105
TABLE 54 TRAINING & SUPPORT SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 106
TABLE 55 TRAINING & SUPPORT SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 106
6.4.2.2 Consulting Services 106
TABLE 56 CONSULTING SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 107
TABLE 57 CONSULTING SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 107
6.4.2.3 Integration Services 107
TABLE 58 INTEGRATION SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 108
TABLE 59 INTEGRATION SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 108
6.4.3 MANAGED SERVICES 108
TABLE 60 MANAGED SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 109
TABLE 61 MANAGED SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 109
7 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM, BY END USER 110
7.1 INTRODUCTION 111
FIGURE 30 PSAPS SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD 111
TABLE 62 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 111
TABLE 63 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 112
7.1.1 END USER: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS 112
7.2 PUBLIC SAFETY ANSWERING POINTS (PSAPS) 112
7.2.1 NEED FOR MORE ADVANCED AND INTEGRATED TECHNOLOGIES TO DRIVE MARKET 112
7.2.2 USE CASE 113
7.2.2.1 Telecom CLM upgraded to enhanced public safety TETRA network utilizing Motorola Solutions’ DIMETRA X core 113
TABLE 64 PUBLIC SAFETY ANSWERING POINTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 113
TABLE 65 PUBLIC SAFETY ANSWERING POINTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 113
7.3 LAW ENFORCEMENT AGENCIES 114
7.3.1 INCREASING DEMAND FOR RAPID DEPLOYMENT AND COORDINATION FOR EMERGENCY SERVICES TO PROPEL MARKET GROWTH 114
7.3.2 USE CASE 114
7.3.2.1 Hamilton County Communications Center helped innovate 911 call handling with Intrado 114
TABLE 66 LAW ENFORCEMENT AGENCIES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 115
TABLE 67 LAW ENFORCEMENT AGENCIES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 115
7.4 FIRE DEPARTMENTS 115
7.4.1 GROWING NEED FOR RELIABLE EMERGENCY RESPONSE SERVICES TO DRIVE MARKET GROWTH 115
7.4.2 USE CASE 115
7.4.2.1 Bonnyville Regional Fire Authority integrated Zetron’s next-generation technology 115
TABLE 68 FIRE DEPARTMENTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 116
TABLE 69 FIRE DEPARTMENTS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 116
7.5 EMERGENCY MEDICAL SERVICES 116
7.5.1 INCREASING NEED FOR RAPID DEPLOYMENT OF EMERGENCY RESPONSE SYSTEMS TO DRIVE MARKET GROWTH 116
7.5.2 USE CASE 117
7.5.2.1 Dutch ambulance service deployed latest in Motorola Solutions TETRA radios 117
TABLE 70 EMERGENCY MEDICAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 117
TABLE 71 EMERGENCY MEDICAL SERVICES: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 117
7.6 OTHER END USERS 118
TABLE 72 OTHER END USERS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 118
TABLE 73 OTHER END USERS: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 118
8 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION 119
8.1 INTRODUCTION 120
FIGURE 31 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: REGIONAL SNAPSHOT 120
FIGURE 32 ASIA PACIFIC TO ACCOUNT FOR HIGHEST CAGR DURING FORECAST PERIOD 121
TABLE 74 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2018–2022 (USD MILLION) 121
TABLE 75 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 121
8.2 NORTH AMERICA 122
FIGURE 33 NORTH AMERICA: MARKET SNAPSHOT 122
8.2.1 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS 123
8.2.2 NORTH AMERICA: RECESSION IMPACT 123
TABLE 76 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 123
TABLE 77 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 123
TABLE 78 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 124
TABLE 79 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 124
TABLE 80 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 124
TABLE 81 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 125
TABLE 82 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 125
TABLE 83 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 125
TABLE 84 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 125
TABLE 85 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 126
TABLE 86 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 126
TABLE 87 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 126
TABLE 88 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 126
TABLE 89 NORTH AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 127
8.2.3 US 127
8.2.3.1 Key next-generation emergency response system players in region to drive market growth 127
TABLE 90 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 127
TABLE 91 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 127
TABLE 92 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 128
TABLE 93 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 128
TABLE 94 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 128
TABLE 95 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 129
TABLE 96 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 129
TABLE 97 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 129
TABLE 98 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 129
TABLE 99 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 130
TABLE 100 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 130
TABLE 101 US: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 130
8.2.4 CANADA 130
8.2.4.1 Increasing investments for better emergency services to propel market 130

8.3 EUROPE 131
8.3.1 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS 131
8.3.2 EUROPE: RECESSION IMPACT 131
TABLE 102 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 132
TABLE 103 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 132
TABLE 104 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 132
TABLE 105 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 133
TABLE 106 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 133
TABLE 107 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 133
TABLE 108 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 134
TABLE 109 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 134
TABLE 110 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 134
TABLE 111 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 134
TABLE 112 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 135
TABLE 113 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 135
TABLE 114 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 135
TABLE 115 EUROPE: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 136
8.3.3 UK 136
8.3.3.1 Integration of smart devices and wearables to enhance real-time data transmission of emergency services to boost market 136
TABLE 116 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 136
TABLE 117 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 137
TABLE 118 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 137
TABLE 119 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 137
TABLE 120 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 137
TABLE 121 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 138
TABLE 122 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 138
TABLE 123 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 138
TABLE 124 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 138
TABLE 125 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 139
TABLE 126 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 139
TABLE 127 UK: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 139
8.3.4 GERMANY 139
8.3.4.1 Growing initiatives for enhanced emergency services to propel market 139
8.3.5 FRANCE 140
8.3.5.1 Need to provide reliable and efficient emergency response services to drive market 140
8.3.6 ITALY 140
8.3.6.1 Adoption of advanced emergency response technologies to drive market 140
8.3.7 REST OF EUROPE 140
8.4 ASIA PACIFIC 141
FIGURE 34 ASIA PACIFIC: MARKET SNAPSHOT 141
8.4.1 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS 142
8.4.2 ASIA PACIFIC: RECESSION IMPACT 142
TABLE 128 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 142
TABLE 129 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 143
TABLE 130 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 143
TABLE 131 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 143
TABLE 132 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 143
TABLE 133 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 144
TABLE 134 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 144
TABLE 135 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 144
TABLE 136 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 144
TABLE 137 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 145
TABLE 138 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 145
TABLE 139 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 145
TABLE 140 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 146
TABLE 141 ASIA PACIFIC: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 146
8.4.3 CHINA 146
8.4.3.1 Increasing focus on providing innovative emergency response systems to drive market expansion 146
TABLE 142 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 146
TABLE 143 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 147
TABLE 144 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 147
TABLE 145 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 147
TABLE 146 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 147
TABLE 147 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 148
TABLE 148 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 148
TABLE 149 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 148
TABLE 150 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 148
TABLE 151 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 149
TABLE 152 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 149
TABLE 153 CHINA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 149
8.4.4 JAPAN 149
8.4.4.1 Increasing government initiatives for next-generation emergency response systems to propel market 149
8.4.5 INDIA 150
8.4.5.1 Increasing government initiatives to improve emergency response infrastructure to drive market growth 150
8.4.6 REST OF ASIA PACIFIC 150
8.5 MIDDLE EAST & AFRICA 150
8.5.1 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS 151
8.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 151
TABLE 154 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 151
TABLE 155 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 152
TABLE 156 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 152
TABLE 157 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 152
TABLE 158 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 152
TABLE 159 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 153
TABLE 160 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 153
TABLE 161 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 153
TABLE 162 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 153
TABLE 163 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 154
TABLE 164 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 154
TABLE 165 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 154
TABLE 166 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 155
TABLE 167 MIDDLE EAST & AFRICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 155
8.5.3 GCC COUNTRIES 155
8.5.3.1 UAE 155
8.5.3.1.1 Growing digital transformations to boost market 155
8.5.3.2 KSA 155
8.5.3.2.1 Increasing transformation toward technological advancements and smart cities to drive market 155
8.5.3.3 Rest of GCC Countries 156
8.5.4 SOUTH AFRICA 156
8.5.4.1 Growing public and private partnerships for enhanced emergency services to drive market expansion 156
8.5.5 REST OF MIDDLE EAST & AFRICA 156
8.6 LATIN AMERICA 157
8.6.1 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET DRIVERS 157
8.6.2 LATIN AMERICA: RECESSION IMPACT 157
TABLE 168 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2018–2022 (USD MILLION) 158
TABLE 169 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 158
TABLE 170 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2018–2022 (USD MILLION) 158
TABLE 171 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY HARDWARE, 2023–2028 (USD MILLION) 158
TABLE 172 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 159
TABLE 173 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 159
TABLE 174 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2018–2022 (USD MILLION) 159
TABLE 175 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 159
TABLE 176 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2018–2022 (USD MILLION) 160
TABLE 177 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 160
TABLE 178 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2018–2022 (USD MILLION) 160
TABLE 179 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 161
TABLE 180 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 161
TABLE 181 LATIN AMERICA: NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 161
8.6.3 BRAZIL 161
8.6.3.1 Rising investments by multinational companies to boost adoption of next-generation emergency response systems to drive market 161
8.6.4 MEXICO 162
8.6.4.1 Rising government initiatives and partnerships by large enterprises for enhanced emergency response systems to trigger market growth 162
8.6.5 REST OF LATIN AMERICA 162
9 COMPETITIVE LANDSCAPE 163
9.1 OVERVIEW 163
9.2 KEY PLAYER STRATEGIES/RIGHT TO WIN 163
9.2.1 OVERVIEW OF STRATEGIES ADOPTED BY KEY NEXT-GENERATION EMERGENCY RESPONSE SYSTEM VENDORS 163
9.3 REVENUE ANALYSIS 164
FIGURE 35 THREE-YEAR REVENUE ANALYSIS OF KEY PLAYERS 165
9.4 MARKET SHARE ANALYSIS 165
TABLE 182 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: DEGREE OF COMPETITION IN LAST 2 YEARS 165
FIGURE 36 MARKET SHARE ANALYSIS OF COMPANIES IN NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET 167
9.4.1 MARKET RANKING ANALYSIS 168
FIGURE 37 MARKET RANKING ANALYSIS OF TOP 5 PLAYERS 168
9.5 COMPANY EVALUATION MATRIX: KEY PLAYERS, 2023 168
9.5.1 STARS 168
9.5.2 EMERGING LEADERS 168
9.5.3 PERVASIVE PLAYERS 168
9.5.4 PARTICIPANTS 168
FIGURE 38 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: COMPANY EVALUATION MATRIX (KEY PLAYERS), 2023 169
9.5.5 COMPANY FOOTPRINT: KEY PLAYERS, 2023 170
FIGURE 39 COMPANY FOOTPRINT 170
TABLE 183 REGION FOOTPRINT 170
TABLE 184 OFFERING FOOTPRINT 171
TABLE 185 END USER FOOTPRINT 171
9.6 COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2023 172
9.6.1 PROGRESSIVE COMPANIES 172
9.6.2 RESPONSIVE COMPANIES 172
9.6.3 DYNAMIC COMPANIES 172
9.6.4 STARTING BLOCKS 172
FIGURE 40 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: STARTUP/SME EVALUATION MATRIX, 2023 173
9.6.5 COMPETITIVE BENCHMARKING, 2023 173
TABLE 186 DETAILED LIST OF KEY STARTUPS/SMES 173
TABLE 187 COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES 174
9.7 COMPETITIVE SCENARIO 174
9.7.1 PRODUCT LAUNCHES 174
TABLE 188 NEXT-EMERGENCY RESPONSE SYSTEM MARKET: PRODUCT LAUNCHES, JUNE 2021–OCTOBER 2023 175
9.7.2 DEALS 175
TABLE 189 NEXT-GENERATION EMERGENCY RESPONSE SYSTEM MARKET: DEALS, JULY 2021–DECEMBER 2023 175
9.8 BRAND/PRODUCT COMPARISON 178
FIGURE 41 PROMINENT NEXT-GENERATION EMERGENCY RESPONSE SYSTEM SOLUTIONS 178
9.9 COMPANY VALUATION AND FINANCIAL METRICS 179
FIGURE 42 VALUATION AND FINANCIAL METRICS OF KEY NEXT-GENERATION EMERGENCY RESPONSE SYSTEM VENDORS 179
10 COMPANY PROFILES 180
10.1 MAJOR PLAYERS 180
(Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Key Strengths, Strategic choices made, and Weaknesses and Competitive threats)*
10.1.1 MOTOROLA SOLUTIONS 180
TABLE 190 MOTOROLA SOLUTIONS: COMPANY OVERVIEW 180
FIGURE 43 MOTOROLA SOLUTIONS: COMPANY SNAPSHOT 181
TABLE 191 MOTOROLA SOLUTIONS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 181
TABLE 192 MOTOROLA SOLUTIONS: PRODUCT LAUNCHES 182
TABLE 193 MOTOROLA SOLUTIONS: DEALS 182
10.1.2 AT&T 185
TABLE 194 AT&T: COMPANY OVERVIEW 185
FIGURE 44 AT&T: COMPANY SNAPSHOT 186
TABLE 195 AT&T: PRODUCTS/SOLUTIONS/SERVICES OFFERED 186
TABLE 196 AT&T: DEALS 187
10.1.3 INTRADO 188
TABLE 197 INTRADO: COMPANY OVERVIEW 188
TABLE 198 INTRADO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 188
TABLE 199 INTRADO: PRODUCT LAUNCHES 189
TABLE 200 INTRADO: DEALS 189
10.1.4 HEXAGON 191
TABLE 201 HEXAGON: COMPANY OVERVIEW 191
FIGURE 45 HEXAGON: COMPANY SNAPSHOT 191
TABLE 202 HEXAGON: PRODUCTS/SOLUTIONS/SERVICES OFFERED 192
TABLE 203 HEXAGON: DEALS 192
10.1.5 ESRI 194
TABLE 204 ESRI: COMPANY OVERVIEW 194
TABLE 205 ESRI: PRODUCTS/SOLUTIONS/SERVICES OFFERED 194
10.1.6 SINCH 196
TABLE 206 SINCH: BUSINESS OVERVIEW 196
FIGURE 46 SINCH: COMPANY SNAPSHOT 196
TABLE 207 SINCH: PRODUCTS/SOLUTIONS/SERVICES OFFERED 197
TABLE 208 SINCH: DEALS 197
10.1.7 ATOS 198
TABLE 209 ATOS: BUSINESS OVERVIEW 198
FIGURE 47 ATOS: COMPANY SNAPSHOT 198
TABLE 210 ATOS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 199
10.1.8 COMTECH 200
TABLE 211 COMTECH: COMPANY OVERVIEW 200
FIGURE 48 COMTECH: COMPANY SNAPSHOT 200
TABLE 212 COMTECH: PRODUCTS/SOLUTIONS/SERVICES OFFERED 201
TABLE 213 COMTECH: DEALS 201
10.1.9 ZETRON 202
TABLE 214 ZETRON: COMPANY OVERVIEW 202
TABLE 215 ZETRON: PRODUCTS/SOLUTIONS/SERVICES OFFERED 202
TABLE 216 ZETRON: DEALS 202
10.1.10 EVERBRIDGE 203
TABLE 217 EVERBRIDGE: COMPANY OVERVIEW 203
FIGURE 49 EVERBRIDGE: COMPANY SNAPSHOT 203
TABLE 218 EVERBRIDGE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 204
10.1.11 AVAYA 205
10.1.12 CISCO 205
*Details on Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Key Strengths, Strategic choices made, and Weaknesses and Competitive threats might not be captured in case of unlisted companies.
10.2 STARTUPS/SMES 206
10.2.1 RAPIDSOS 206
10.2.2 NGA 207
10.2.3 CONVEY 911 207
10.2.4 BOOST PRO SYSTEMS 208
10.2.5 SIMOCO WIRELESS SOLUTIONS 208
10.2.6 SEON GROUP 209
10.2.7 CARBYNE 209
10.2.8 RAPIDDEPLOY 209
11 ADJACENT/RELATED MARKETS 211
11.1 INTRODUCTION TO ADJACENT MARKETS 211
TABLE 219 ADJACENT MARKETS AND FORECASTS 211
11.2 LIMITATIONS 211
11.3 PUBLIC SAFETY AND SECURITY MARKET 211
11.3.1 MARKET DEFINITION 211
TABLE 220 PUBLIC SAFETY AND SECURITY MARKET, BY COMPONENT, 2015–2020 (USD MILLION) 212
TABLE 221 PUBLIC SAFETY AND SECURITY MARKET, BY COMPONENT, 2021–2027 (USD MILLION) 212
TABLE 222 PUBLIC SAFETY AND SECURITY MARKET, BY SOLUTION, 2015–2020 (USD MILLION) 212
TABLE 223 PUBLIC SAFETY AND SECURITY MARKET, BY SOLUTION, 2021–2027 (USD MILLION) 213
TABLE 224 PUBLIC SAFETY AND SECURITY MARKET, BY SERVICE, 2015–2020 (USD MILLION) 213
TABLE 225 PUBLIC SAFETY AND SECURITY MARKET, BY SERVICE, 2021–2027 (USD MILLION) 213
TABLE 226 PUBLIC SAFETY AND SECURITY MARKET, BY VERTICAL, 2015–2020 (USD MILLION) 214
TABLE 227 PUBLIC SAFETY AND SECURITY MARKET, BY VERTICAL, 2021–2027 (USD MILLION) 214
TABLE 228 PUBLIC SAFETY AND SECURITY MARKET, BY REGION, 2015–2020 (USD MILLION) 214
TABLE 229 PUBLIC SAFETY AND SECURITY MARKET, BY REGION, 2021–2027 (USD MILLION) 215
11.4 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET 215
11.4.1 MARKET DEFINITION 215
TABLE 230 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY TECHNOLOGY, 2017–2020 (USD MILLION) 215
TABLE 231 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY TECHNOLOGY, 2020–2026 (USD MILLION) 215
TABLE 232 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY OFFERING, 2017–2020 (USD MILLION) 216
TABLE 233 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY OFFERING, 2020–2026 (USD MILLION) 216
TABLE 234 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY APPLICATION, 2017–2020 (USD MILLION) 216
TABLE 235 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY APPLICATION, 2020–2026 (USD MILLION) 217
TABLE 236 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY END USER, 2017–2020 (USD MILLION) 217
TABLE 237 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY END USER, 2020–2026 (USD MILLION) 217
TABLE 238 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY REGION, 2017–2020 (USD MILLION) 217
TABLE 239 WIRELESS BROADBAND IN PUBLIC SAFETY MARKET, BY REGION, 2020–2026 (USD MILLION) 218
12 APPENDIX 219
12.1 DISCUSSION GUIDE 219
12.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 221
12.3 CUSTOMIZATION OPTIONS 223
12.4 RELATED REPORTS 223
12.5 AUTHOR DETAILS 224

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